Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Juana Keys

Lakeland,FL

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Title and Inventory SpecialistData Management SpecialistAdministrative Secretary

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Lakeland, USA
Open to relocation: No

Salary Range

$18/hr - $102005/hr

Important To Me

Career advancementWork-life balanceCompany CulturePaid time offFlexible work hours

Summary

Dynamic professional with extensive experience at Marriott Vacation Worldwide, excelling in contract management and data analysis. Proven ability to enhance compliance monitoring and streamline report generation. Recognized for exceptional problem-solving skills and effective communication, consistently delivering high-quality results while managing multiple projects efficiently.

Overview

31
31
years of professional experience

Work History

Title and Inventory Specialist

Marriott Vacation Worldwide
Lakeland
10.2022 - Current
  • Facilitates contract and loan processing from initial sale through audit review and closing document preparation, ensuring compliance and accuracy.
  • Determines validity of contract and closing documents according to established guidelines, supporting successful transaction completion.
  • Performs all tasks related to advanced real estate closing of vacation ownership
  • Develops and maintains weekly and monthly management reports, enhancing visibility into operational performance.
  • Monitors and responds to team inbox, inbound customer/client, internal communications via email and voicemail in a timely manner
  • Works independently and demonstrates the ability to prioritize multiple simultaneous projects and tracking systems
  • Demonstrates strong use of several computer programs such as Microsoft Access, Excel, Word, Outlook, SharePoint, SAP Business Objects and Cognos with the ability to learn new programs quickly

Data Management Specialist

Children’s Home Society of Florida
Lakeland
11.2007 - 06.2019
  • Compiled and maintained accurate daily, weekly, monthly, and fiscal reports agency-wide, ensuring compliance with state child welfare contractual requirements.
  • Develops and maintains monthly budget reports for management to report to funder
  • Utilized various computer programs, including Microsoft Access and Excel, to support daily tasks
  • Processed account receivables by entering data into corporate payables database
  • Worked independently to prioritize and manage multiple projects effectively
  • Exercised confidentiality and professionalism while handling sensitive information
  • Demonstrated strong interpersonal and organizational skills in communication and problem-solving
  • Arranged travel schedules and made reservations for management staff
  • Provided backup coverage for receptionist by performing clerical tasks, including greeting guests and managing phone lines

Administrative Secretary

Children’s Home Society of Florida
Lakeland
06.2006 - 10.2007
  • Took dictation and transcribed from voice recordings the minutes of management meetings
  • Arranged travel schedules, reservations and other necessary accommodations for management staff
  • Scheduled appointments and interviews for management staff
  • Provided administrative support, including clerical accounting duties and database creation.
  • Streamlined filing system, organized documents into charts and maintained accurate client files
  • Operated independently with attention to detail, effectively multitasked and prioritized projects to meet deadlines
  • Demonstrated excellent use of several in house computer programs such as Microsoft Access, Excel, Outlook, Word, PowerPoint and SAP Business Objects

Business Development Specialist

Exxact Express, Inc.
Lakeland
01.2002 - 06.2006
  • Conducted research to identify and connect with prospective clients, enhancing business opportunities.
  • Demonstrated excellent marketing and sales skills
  • Developed and maintained good rapport with prospective customers
  • Prepared a wide variety of correspondence, reports and other documents to prospective customers through the use of Microsoft Access, Excel, Word and Outlook email system
  • Developed and maintained procedures enhancing flow and dissemination of information and communication
  • Created logistical reports for business development department on daily, weekly, monthly, and annual basis
  • Ensured that all required information was received and disseminated to correct departments
  • Exhibited strong verbal/written communication and problem-solving skills while managing multiple projects independently and with attention to detail

Logistics Rate Coordinator

Exxact Express, Inc.
Lakeland
06.2005 - 04.2006
  • Quoted transportation prices to prospective customers, set up new accounts, and ensured that all information was received and sent to the correct departments.
  • Provided Request for Pricing (RFP) for current and potential customers, ensuring compliance with contract and material requirements
  • Developed reports on daily, weekly, monthly, and annual gross profit earnings for logistics department to inform strategic decisions
  • Prepared correspondence, reports, and documents for prospective customers to facilitate informed decision-making
  • Developed procedures to improve the effective flow and dissemination of information and communication
  • Developed and maintained good rapport with customers
  • Demonstrated excellent verbal/written and communication skills and demonstrated excellent problem solving skills
  • Demonstrated excellent analytical skills and very detail oriented
  • Demonstrated excellent use of several computer programs such as Microsoft Access, Excel and Word

Quality Improvement (QI) Analyst

North Care Center, Inc.
Oklahoma City
04.1995 - 05.2001
  • Reported directly to the Director of Quality Improvement/Outpatient Care
  • Supported creation and distribution of quarterly and annual Quality Improvement reports for North Care Board of Directors and departmental leaders
  • Compiled, tracked, analyzed, and extracted data for reports to ensure departmental compliance with accreditation requirements and maintained files and records
  • Coordinated, scheduled and carried out weekly and monthly work group meetings to ensure departmental compliance to accreditation requirements
  • Prepared and disseminated materials required for all quality improvement meetings and meeting minutes
  • Acted as liaison for QI requirements between departmental leaders and Board of Directors
  • Prepared a variety of correspondence, reports, and documents for accreditation agencies
  • Demonstrated excellent verbal/written communication skills and demonstrated excellent problem solving skills
  • Operated hardware/software systems: word processing, database management, spreadsheet analysis, electronic mail (E-mail), data fax, Local Area Network, and wide area network

Education

General Studies -

Langston University
Langston, Oklahoma
05.1988

High School Diploma -

Guthrie High School
Guthrie, Oklahoma
05.1986

Skills

  • Loan origination
  • Contract management
  • Document validation
  • Compliance monitoring
  • Data analysis
  • Statistical analysis
  • Report writing
  • Audit processes
  • Data organization
  • Customer service
  • Time management
  • Process optimization
  • Effective communication
  • Oral and written communication
  • Collaborative teamwork
  • Attention to detail
  • Problem solving
  • Reliable and punctual
  • MS office
  • Information sharing
  • Client management

Timeline

Title and Inventory Specialist

Marriott Vacation Worldwide
10.2022 - Current

Data Management Specialist

Children’s Home Society of Florida
11.2007 - 06.2019

Administrative Secretary

Children’s Home Society of Florida
06.2006 - 10.2007

Logistics Rate Coordinator

Exxact Express, Inc.
06.2005 - 04.2006

Business Development Specialist

Exxact Express, Inc.
01.2002 - 06.2006

Quality Improvement (QI) Analyst

North Care Center, Inc.
04.1995 - 05.2001

General Studies -

Langston University

High School Diploma -

Guthrie High School

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