Juan Alejandro Mariñez Encarnación
Camden,NJ
Summary
Dynamic and detail-oriented professional with a proven track record at Hotel Hantong, excelling in guest service excellence and housekeeping expertise. Recognized for enhancing guest satisfaction through meticulous cleaning and efficient laundry management. A reliable team player, adept at problem-solving and maintaining high health and safety standards in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Houseman
Hotel Hantong
04.2024 - Current
- Maintained cleanliness and organization of public areas, enhancing guest satisfaction.
- Assisted in laundry operations, ensuring timely availability of fresh linens and towels.
- Stocked supplies in housekeeping carts, optimizing efficiency for cleaning staff.
- Responded promptly to guest requests for additional amenities or services.
- Collaborated with housekeeping team to ensure all rooms met quality standards.
- Trained new staff on operational protocols and best practices in housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
- Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
Production Worker, Mantenimiento De Maquinas
Seviroli Foods
01.2025 - 10.2025
- Operated machinery to assemble products according to specifications.
- Maintained clean and organized workstations to ensure safety compliance.
- Assisted in quality control checks to verify product standards.
- Collaborated with team members to optimize workflow efficiency.
Carnicero
Carniceria El Pinto
04.2012 - 03.2018
- Operated machinery to assemble products according to specifications.
- Maintained clean and organized workstations to ensure safety compliance.
- Assisted in quality control checks to verify product standards.
- Collaborated with team members to optimize workflow efficiency.
Education
High School Diploma - Soldador
Liceo Angel Emilio Casado
San Jose De Ocoa, República Dominicana 08.2009
Skills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest room cleaning
- Laundry management
- Cross-functional skills
- Maintenance awareness
- Guest service excellence
- Floor polishing
- Laundry
- Hotel operations
- Housekeeping expertise
- Linen replacement
- Guest support
- Meeting room setup
- Carpet shampooing
- Supplies organization
- Cart restocking
- Room restocking
- Maintenance reporting
- Heavy lifting
- Interior and exterior cleaning
- Professional and courteous
- Guest service and support
- Floor vacuuming
- Mopping and sweeping
- Restroom servicing
- Rug and carpet cleaning
- Supply stocking
- Storage area management
- Team support and collaboration
- Guest request response
- Trash collection and disposal
- Restroom detailing
- Health and safety compliance
- Sweeping and mopping
- Meeting room preparation
- Vacuuming
- Customer inquiry and response
- Window cleaning
- Window blind dusting
- Health standards compliance
- Stain removal
- Drapery washing
- Room maintenance scheduling
- Sorting and washing laundry
- Lost and found management
- Hazardous chemical training
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
Timeline
Production Worker, Mantenimiento De Maquinas
Seviroli Foods
01.2025 - 10.2025
Houseman
Hotel Hantong
04.2024 - Current
Carnicero
Carniceria El Pinto
04.2012 - 03.2018
High School Diploma - Soldador
Liceo Angel Emilio Casado