Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Alejandro Mariñez Encarnación

Camden,NJ

Summary

Dynamic and detail-oriented professional with a proven track record at Hotel Hantong, excelling in guest service excellence and housekeeping expertise. Recognized for enhancing guest satisfaction through meticulous cleaning and efficient laundry management. A reliable team player, adept at problem-solving and maintaining high health and safety standards in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Houseman

Hotel Hantong
04.2024 - Current

  • Maintained cleanliness and organization of public areas, enhancing guest satisfaction.
  • Assisted in laundry operations, ensuring timely availability of fresh linens and towels.
  • Stocked supplies in housekeeping carts, optimizing efficiency for cleaning staff.
  • Responded promptly to guest requests for additional amenities or services.
  • Collaborated with housekeeping team to ensure all rooms met quality standards.
  • Trained new staff on operational protocols and best practices in housekeeping tasks.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
  • Gathered linen supplies and organized linen closets for prompt room restocking.
  • Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
  • Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
  • Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
  • Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
  • Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.

Production Worker, Mantenimiento De Maquinas

Seviroli Foods
01.2025 - 10.2025

  • Operated machinery to assemble products according to specifications.
  • Maintained clean and organized workstations to ensure safety compliance.
  • Assisted in quality control checks to verify product standards.
  • Collaborated with team members to optimize workflow efficiency.

Carnicero

Carniceria El Pinto
04.2012 - 03.2018

  • Operated machinery to assemble products according to specifications.
  • Maintained clean and organized workstations to ensure safety compliance.
  • Assisted in quality control checks to verify product standards.
  • Collaborated with team members to optimize workflow efficiency.

Education

High School Diploma - Soldador

Liceo Angel Emilio Casado
San Jose De Ocoa, República Dominicana
08.2009

Skills

  • Initiative-taking
  • Reliability and punctuality
  • Cleaning techniques
  • Guest room cleaning
  • Laundry management
  • Cross-functional skills
  • Maintenance awareness
  • Guest service excellence
  • Floor polishing
  • Laundry
  • Hotel operations
  • Housekeeping expertise
  • Linen replacement
  • Guest support
  • Meeting room setup
  • Carpet shampooing
  • Supplies organization
  • Cart restocking
  • Room restocking
  • Maintenance reporting
  • Heavy lifting
  • Interior and exterior cleaning
  • Professional and courteous
  • Guest service and support
  • Floor vacuuming
  • Mopping and sweeping
  • Restroom servicing
  • Rug and carpet cleaning
  • Supply stocking
  • Storage area management
  • Team support and collaboration
  • Guest request response
  • Trash collection and disposal
  • Restroom detailing
  • Health and safety compliance
  • Sweeping and mopping
  • Meeting room preparation
  • Vacuuming
  • Customer inquiry and response
  • Window cleaning
  • Window blind dusting
  • Health standards compliance
  • Stain removal
  • Drapery washing
  • Room maintenance scheduling
  • Sorting and washing laundry
  • Lost and found management
  • Hazardous chemical training
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Problem-solving abilities

Timeline

Production Worker, Mantenimiento De Maquinas

Seviroli Foods
01.2025 - 10.2025

Houseman

Hotel Hantong
04.2024 - Current

Carnicero

Carniceria El Pinto
04.2012 - 03.2018

High School Diploma - Soldador

Liceo Angel Emilio Casado
Juan Alejandro Mariñez Encarnación
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