JuanAlfredo Acosta
Temecula,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Finish Line
Temecula
10.2024 - Current
- Processed returns, exchanges, and refunds in accordance with company policies.
- Developed promotional strategies to increase sales volume.
- Maintained records related to sales for store management.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Engaged customers in friendly, professional dialogue to determine needs.
Guest Services Associate
Vail lake KOA
Temecula, CA
04.2022 - Current
- Provided concierge services for guests.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Corrected guest issues promptly with knowledgeable and friendly service.
- Resolved guest complaints in a timely and efficient manner.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Established membership loyalty, executing flawless customer service management.
- Managed guest check-in and check-out procedures, reservations and payments.
Stocker
Hobby Lobby
Temecula, CA
03.2017 - 03.2020
- Assisted customers by locating items and loading heavy purchases in vehicles.
- Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
- Packaged items with appropriate materials to prevent damage during shipping.
- Coordinated with management to identify and resolve inventory discrepancies.
- Lifted materials of varied weights on regular basis.
- Loaded trucks with outgoing orders according to shipping manifests provided by customers.
Education
High School Diploma -
Great Oak High School
Temecula, CA06-2015
Certification
- Forklift certified
Timeline
Sales Associate
Finish Line
10.2024 - Current
Guest Services Associate
Vail lake KOA
04.2022 - Current
Stocker
Hobby Lobby
03.2017 - 03.2020
High School Diploma -
Great Oak High School