Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juan Hernandez

Del Rio,TX

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience

Work History

Cashier

Minits
Del Rio, TX
01.2024 - Current
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Stocked shelves with merchandise when needed.
  • Offered customers carry-out service at completion of transaction.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Built and maintained productive relationships with employees.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Scanned items and checked pricing on cash register for accuracy.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Processed refunds for worn, damaged and broken merchandise.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed sales transactions to prevent long customer wait times.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped with purchases and signed customers up for rewards program.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Collected payments and provided accurate change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers promptly and responded to questions.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Delivered products to customer locations on time.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Modified existing software systems to enhance performance and add new features.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.

Cashier

5 Points Market
Del Rio, TX
07.2022 - 01.2024
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Built and maintained productive relationships with employees.
  • Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Checked personal identifications during alcohol and tobacco sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Performed other duties as assigned by management.
  • Followed company security procedures for handling large sums of money.
  • Ensured compliance with all safety regulations within the store environment.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Processed refunds for worn, damaged and broken merchandise.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Processed sales transactions to prevent long customer wait times.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Answered customers' questions and provided information on store procedures or policies.
  • Helped with purchases and signed customers up for rewards program.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Collected payments and provided accurate change.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Welcomed customers, offering assistance to help find store items.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Greeted customers promptly and responded to questions.
  • Answered customer inquiries regarding store policies and procedures.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Issued receipts, refunds, credits or change due to customers.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Discounted purchases by scanning and redeeming coupons.
  • Answered customer questions and provided store information.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered phone calls to assist customers with questions and orders.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Offered customers carry-out service at completion of transaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Scanned items and checked pricing on cash register for accuracy.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked with cross-functional teams to achieve goals.
  • Delivered products to customer locations on time.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Modified existing software systems to enhance performance and add new features.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Achieved cost-savings by developing functional solutions to problems.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Maintained updated knowledge through continuing education and advanced training.

Education

GED -

Windham School District
Breckenridge, TX
09-2020

Skills

  • Customer Service
  • POS Systems
  • Returns Processing
  • Payment Collection
  • Cash Register Operation
  • Product Recommendations
  • Payment Processing
  • Customer Assistance
  • ID Verification
  • Drawer Balancing
  • Cash Handling
  • Inventory Management
  • Staff Training
  • Daily Reporting
  • Report Preparation
  • Organizational Abilities
  • Money Handling
  • Product Knowledge
  • Liquor Law Compliance
  • Time Management Skills
  • Cash Drawer Balancing
  • Complex Problem-Solving
  • Order Verification
  • Currency Counting
  • Issue Resolution
  • Cash Management
  • Loyalty Program Promotion
  • Merchandise Restocking
  • Scanner Operations
  • Payment Posting
  • Order Packaging
  • Written and Verbal Communication
  • POS System Operations
  • Cleaning and Sanitizing
  • Expense Tracking
  • Conflict Resolution
  • Order Taking
  • Retail Merchandising
  • Ordering and Stocking
  • Customer Service Excellence
  • Loss Prevention
  • Staff Mentoring
  • Records Maintenance
  • Credit and Cash Transactions
  • Guest Inquiries
  • Sales Expertise
  • Regulatory Compliance
  • Liquor Regulations and Compliance
  • Customer Relations
  • Inventory Control

Timeline

Cashier

Minits
01.2024 - Current

Cashier

5 Points Market
07.2022 - 01.2024

GED -

Windham School District

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Juan Hernandez