Juanamarie Lentz
Las Vegas,NV
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
Work History
Office Manager
Granito Installation LLC
07.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Creating and sending estimates to clients.
- Customer Service phone calls to Clients, General Contractors, and Vendors.
- Placing supply orders and stocking jobs with all supplies needed.
- Checking inventory with vendors for clients.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Lead Authorization Coordinator
McKesson/SeaView IPA
06.2000 - 03.2014
- Collaborated with multidisciplinary teams to ensure timely submission of documentation required for insurance approval.
- Improved patient care by efficiently coordinating authorizations for medical procedures and treatment plans.
- Facilitated timely renewals of ongoing authorizations by closely monitoring expiration dates and initiating renewal processes proactively.
- Calculated estimated copay based on current insurance benefits.
- Data Entry/Processing referrals
- Train all new Employees
- Employees evaluations
- In change of department meeting
- Submitting employees timecards to HP
- Incoming provider calls / STAT calls
- Pull Health Plan criteria
- Work with ICD-9 & CPT codes
- Manage multiple Medical Groups & Health Plans
- Insurance verification
- Work with Team Nurse
- Organization skills
Education
High School Diploma -
Channel Islands High School
Oxnard, CA06.1999
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Excellent multi-tasking ability
- Data Entry
- Scheduling and calendar management
- Scheduling
- Scheduling Coordination
- Employee Supervision
- Supply Management
- Employee Training
Timeline
Office Manager
Granito Installation LLC
07.2021 - Current
Lead Authorization Coordinator
McKesson/SeaView IPA
06.2000 - 03.2014
High School Diploma -
Channel Islands High School
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