Summary
Overview
Work History
Education
Skills
References
Timeline
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Juana Francois

Boston,Massachusetts

Summary

Highly organized administrative professional known for exceptional office support and effective communication. Detail-oriented, proactive, with a high standard of service..

Overview

6
6
years of professional experience

Work History

Scheduling Coordinator Part Time

Jovie
, MA
10.2024 - Current
  • Managed daily scheduling and served as primary contact for parents.
  • Tracked assignments, cancellations, and financial records using spreadsheets.

Administrative Assistant

Mass General Brigham Urgent Care
01.2022 - 10.2024
  • Accurately input data into electronic health records.
  • Maintain confidentiality and compliance to HIPAA regulations.

Administrative Assistant

Signature Healthcare
01.2020 - 01.2024
  • Managed high-volume communication, including scheduling, calls, emails, and faxes.
  • Provide support for office operations and patient experience.

Education

Associate of Arts - Science

BMCC
New York, NY
01-2017

High School Diploma -

IHSPH
New York, NY
01-2013

Skills

  • Calendar and schedule management
  • Microsoft Office Suite
  • EHR systems (Epic, Meditech)
  • Customer service
  • Deadline-driven
  • Leadership
  • Multitasking and prioritization
  • Confidentiality

References

References available upon request.

Timeline

Scheduling Coordinator Part Time

Jovie
10.2024 - Current

Administrative Assistant

Mass General Brigham Urgent Care
01.2022 - 10.2024

Administrative Assistant

Signature Healthcare
01.2020 - 01.2024

Associate of Arts - Science

BMCC

High School Diploma -

IHSPH

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