Professional Hospitality service worker with experience in fast-paced with extensive experience in high-volume dining environments. Known for exceptional organizational skills and strong emphasis on teamwork and efficiency. Reliable and adaptable, always ready to meet changing needs with focus on superior guest service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Busser
Kumi Japanese Restaurant + Bar
09.2019 - 04.2025
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Collaborated closely with host/hostess staff for seamless transitions between guests arriving and departing tables.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Ensured customer satisfaction by maintaining a clean and organized dining area.
Reset and cleaned tables quickly to prepare for new customers.
Maintained a safe, sanitary environment by adhering to strict cleanliness standards and guidelines.
Assisted servers in providing efficient service for improved guest experiences.
Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Supported team members with additional tasks, promoting a positive work environment.
Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
Improved restaurant ambiance, regularly polishing glassware and silverware to high shine.
Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Assisted customers with carry-out service.
Contributed to special events setup, efficiently arranging tables and decor according to event specifications.
Respected guest privacy by discreetly clearing dishes without interrupting conversations.
Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Trained new staff in bussing and cleaning procedures.
Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
SAN FRANCISCO DE ASIS
12.2005
Skills
Customer service excellence
Excellent communication
Teamwork
Problem-solving
Efficient multitasking
Fast-paced environment
Bussing tables
Team coordination
Decision-making
Attention to detail
Professional appearance
Working under pressure
Positive attitude
Tray balancing
Dish stacking techniques
Station restocking
Shift flexibility
Certification
-Health Card
-AES Alcohol card
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Busser
Kumi Japanese Restaurant + Bar
09.2019 - 04.2025
High School Diploma -
SAN FRANCISCO DE ASIS
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