Juan Angel Mendoza Prenss

As a Department Manager in the retail sector, I am responsible for the comprehensive management of three key areas: Pharmacy, Personal Care, and Cosmetics. My role focuses on optimizing sales and operations for these departments, with the following responsibilities:

I develop and implement seasonal sales strategies by designing promotions and special events aligned with seasonal variations and annual holidays. This ensures that relevant products are highlighted and sales are maximized during these periods.

I monitor and adjust inventory levels to ensure appropriate stock levels and prevent shortages or excesses. This involves managing orders, coordinating with suppliers, and analyzing product turnover to optimize replenishment and maintain effective inventory balance.

I oversee detailed merchandise management from receipt to final sale. I implement rigorous procedures for proper receipt, storage, and distribution of products, ensuring quality and compliance with established standards.

I utilize data analysis tools to assess sales performance and identify consumer trends. These analyses inform adjustments to product offerings and marketing strategies, aligning actions with market demands.

I efficiently manage warehouse operations, including space organization, inventory control, and supervision of merchandise flow. This ensures optimal storage and rapid product turnover.

I handle detailed product accounting, ensuring accuracy in documentation and transaction records. I perform inventory reconciliations and manage financial reports related to departmental performance.

I train and supervise staff to ensure they are well-informed about products and procedures. I provide guidance to improve customer service and foster an efficient work environment.

I implement security and compliance policies to ensure both merchandise and personnel operate under safe standards and regulatory requirements. This prevents losses and maintains a compliant environment.

These activities are crucial for ensuring that the departments not only meet their sales objectives but also operate efficiently in a competitive retail environment.

• Assigned and monitored daily tasks for team members.
• Provided guidance, coaching, and feedback to team members.
• Organized team meetings to discuss progress and challenges.
• Developed strategies to increase productivity and efficiency of the team.
• Implemented new processes and procedures as needed.
• Created and maintained a positive work environment for employees.
• Maintained records of employee performance reviews.
• Resolved conflicts between team members in a timely manner.
• Managed team budget and resources efficiently, reducing costs while maintaining high-quality standards.
• Delegated work to staff, setting priorities and goals.
• Being fluent in Spanish has enabled me to assist many people in my role effectively. My ability to communicate in Spanish has been invaluable in providing excellent customer service, addressing inquiries, and resolving issues promptly. This skill has also facilitated smooth interactions with Spanish-speaking suppliers and team members, enhancing overall operational efficiency and ensuring that our departments meet the diverse needs of our clientele.
• I possess a strong ability to quickly learn and adapt to any area of work. My rapid learning skills allow me to efficiently acquire new knowledge and competencies, ensuring that I can effectively contribute to various functions and roles within the organization. This adaptability enables me to handle diverse tasks and challenges, supporting the overall success of the team and the achievement of departmental goals.