Juan Antonio Orta
Memphis,TN
Summary
Meticulous Flooring Installer skilled in using best practices when working with sheet vinyl, laminate, carpet, hardwood and other flooring solutions. Demonstrated success in meeting client needs.
Industrious professional skilled in completing flooring installations and repairs with efficiency and top-level quality. Ambitious and reliable with commitment to safety and accuracy in tasks.
Skilled floor layer with solid record working with and materials. Produces smooth, high-quality finishes and satisfy customers with every job. Experienced in constructing supports, laying down subflooring and preparing smooth surfaces for optimal floor life.
Efficient Flooring Installer known for productivity and completing tasks swiftly. Specialize in carpet, hardwood, and laminate installation with an aptitude for precise measuring, cutting, and fitting. Excel in time management, problem-solving, and customer service, ensuring projects meet quality standards while maintaining clear communication with clients throughout the installation process.
Skilled Flooring Installer with experience in various types of floor installation including hardwood, laminate, and tile. Possess strong knowledge of subfloor preparation, laying out patterns, and cutting flooring materials to fit corners and angles. Strengths include project management abilities, precision, craftsmanship and customer service skills. Have consistently achieved high-quality results which led to increased customer satisfaction in previous roles.
Reliable professional familiar with covering floors, walls and cabinets with special materials and decorative coverings. Competent in taking careful measurements and following project specifications. Seek new long-term position with busy team.
Overview
9
9
years of professional experience
Work History
Flooring Installer
Rite Rug Flooring
Memphis, TN
11.2019 - 03.2024
- Worked with a variety of tools including saws, hammers, drills, screwdrivers.
- Displayed high standards for quality workmanship and routinely double-checked work.
- Applied adhesives to subfloors prior to laying down new flooring material.
- Removed old flooring materials such as carpets or tiles when necessary.
- Created custom cuts for around pipes or other objects in the room.
- Checked finished installations for accuracy and quality assurance purposes.
- Assisted in loading and unloading trucks with supplies needed for job sites.
- Maintained inventory list of items used on job sites to provide reordering details.
- Prepared surfaces for installation by cleaning and leveling them.
- Communicated effectively with clients regarding progress updates and potential issues.
- Resolved customer complaints related to flooring installations promptly.
- Organized supplies into appropriate containers prior to beginning projects.
- Formed smooth flooring foundations by installing plywood or Masonite over support structures.
- Prioritized tasks for each job after reading project blueprints and documents.
- Maintained clean work areas throughout project duration.
- Installed carpet, tile, laminate, and hardwood flooring in residential and commercial settings.
- Protected surfaces from avoidable damages by using correct forming, bracing, preparation, and finishing techniques.
- Performed minor repairs to existing floors before installation process began.
- Prepared base surfaces by removing debris, correcting imperfections and applying treatments.
- Removed excess cement and flooring materials to form tight joints and attractive finishes.
- Evaluated work areas before planning flooring layout for different projects.
- Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
- Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
- Followed up regularly with clients after completion of projects in order to ensure satisfaction with results.
- Inspected rooms for any obstacles that could interfere with installation process.
- Provided advice on which type of flooring would best suit customer's needs.
- Used various chemicals and tools to repair damaged items.
- Cut flooring material to fit around obstructions using hand tools, dies and special equipment.
- Followed safety protocols while operating power tools or hazardous materials.
- Utilized various software and tools to streamline processes and optimize performance.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Managed inventory and supplies to ensure materials were available when needed.
- Updated and maintained databases with current information.
- Completed routine maintenance and repair.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Worked with cross-functional teams to achieve goals.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Conducted testing of software and systems to ensure quality and reliability.
- Ensured proper alignment of boards during installation process.
- Measured and cut flooring materials to fit the dimensions of each room.
Remodeling Crew Member
Memphis Investment Houses
Memphis , TN
03.2017 - 12.2018
- Controlled traffic passing near, in or around work zones.
- Fit windows and doors into prepared openings in walls.
- Loaded or unloaded building materials to distribute machinery or tools.
- Install insulation in walls and attics.
- Construct forms for pouring concrete.
- Cleaned or prepared construction sites to eliminate hazards.
- Cut lumber, wallboard, and trim to required sizes with power saws or hand tools.
- Demonstrated best safety practices working at heights and lifting various objects.
- Install drywall panels or tiling over walls and ceilings using adhesive material or nails.
- Carry out demolition work, such as tearing down walls, removing fixtures, and hauling away debris.
- Performed site activities required of green-certified construction practices.
- Lay tile floors in bathrooms and kitchens by mixing thinset mortar with water according to manufacturer's instructions.
- Construct stairs by measuring tread depth, riser height, width of stairway opening. Then cut stringers accordingly with power saws or handsaws.
- Grout tile joints between tiles using a float to ensure uniform thicknesses of grout.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
- Securely attach cabinets to wall studs with screws or nails.
Carpet Installer
National Contract Flooring
Memphis , TN
08.2015 - 03.2017
- Measured, cut and installed tackless strips to baseboards and walls.
- Followed company uniform, performance and security policies with every job.
- Performed residential, commercial and institutional jobs with accuracy, safety and speed.
- Completed routine maintenance checks, notifying management of needed repairs.
- Trimmed excess materials after installation was complete.
- Operated and maintained company vehicle, keeping accurate records of mileage and service calls.
- Worked with other installers on larger projects requiring multiple people.
- Notified management of structural issues and major repairs.
- Removed and disposed of old carpet and pad before beginning floor prep and installation.
- Inspected carpets for flaws or imperfections before installing them.
- Adhered to safety protocols when handling hazardous materials or working with heavy machinery.
- Furnished quality carpet and upholstery cleaning services to residential and commercial clients.
- Walked through jobs sites after installation to identify errors and completed rework to correct problems.
- Met with customers to give free estimates on cost of installation and removal of existing flooring.
- Cleaned carpets prior to installation using vacuum cleaners and shampooers.
- Used power stretchers to stretch carpets over large areas.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Took care to protect furniture and surfaces from dust and debris with clothes and tape.
- Kept business entrances clean, tidy and professional in appearance.
- Maintained schedule of appointments and conducted reminder calls to eliminate no shows.
- Cleaned upholstery using chemicals and steam vacuum to remove dirt and stains.
- Communicated with customers regarding their expectations for the finished product.
- Utilized hand tools such as knives, scissors, irons and seam rollers to install carpets properly.
- Transported tools and.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Measured, cut, and seamed carpet to fit rooms of various sizes.
- Sewed seams in order to create a uniform look.
- Provided guidance and instruction to apprentices during installations.
- Stretched carpet to align with walls, creating smooth surfaces using tack strips tape, tacks and glue.
- Adhered strictly to safety guidelines while working with power equipment.
- Prepared service bills to collect payment for cleaning and installation services.
- Repaired subflooring and installed trim to complete flooring jobs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Inspected residential and commercial sites to prepare estimates of cleaning costs.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Installed carpet padding and tack strips around the perimeter of the room.
- Handled consumer complaints related to carpets and upholstery to address concerns and answer questions.
- Created itemized, accurate paperwork detailing expected costs and timeframe for installation services.
- Installed laminate, carpeting and tile for commercial and residential customers.
- Fastened metal treads across door openings to prevent tripping hazards and secured seams.
- Prepared surfaces, applied adhesives and corrected installation problems, promoting complete customer satisfaction.
- Demonstrated protective coatings and odor treatments to upsell services and increase profits.
- Discussed cleaning solutions and estimated drying times to educate customers for aftercare.
- Moved furniture as needed for installation purposes.
- Determined chemical solution mixtures to remove stubborn dirt and stains from carpets.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Performed minor repairs on carpets such as patching holes or tears.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Completed routine maintenance and repair.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Updated and maintained databases with current information.
- Managed household errands and other essential duties.
- Identified needs of customers promptly and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
University Golfo Mexico
08-2005
High School Diploma -
Skills
- Flooring installation
- Blueprint reading
- Surface preparation
- Inventory management
- Problem solving
- Time management
- Quality assurance
- Customer service
- Team collaboration
- Adhesive application
- Safety compliance
- Tool operation
- Client communication
- Custom cuts
- Project organization
- Multitasking Abilities
- Decision-making
- Relationship building
- Construction standards
- Floor finishing
- Attentive to detail
- Project estimation techniques
- Precise measurements
- Floor installation
- Floor preparation
- Custom cutting
- Cut material
- Protective Layer Application
Languages
English
Limited
Timeline
Flooring Installer
Rite Rug Flooring
11.2019 - 03.2024
Remodeling Crew Member
Memphis Investment Houses
03.2017 - 12.2018
Carpet Installer
National Contract Flooring
08.2015 - 03.2017
High School Diploma -
University Golfo Mexico
High School Diploma -
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