Juan Antonio Solomon
Trenton
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
AVP; GWIM Team Associate Operations Manager
Merrill Lynch
08.2022 - Current
- Supervised operations team to support operational excellence and excellent customer service.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with executives to develop long-term operational plans. Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed systems and procedures to improve operational quality and team efficiency.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Developed and maintain operational guidelines for staff.
Assistant Financial Center Manager
Bank Of America
10.2015 - 08.2022
- Recruited and hired talent for operations and service delivery and managed branch offices by mentoring and cross-training new leadership as part of succession planning.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Prepared, sorted and distributed various reports to appropriate branches.
- Complied with established internal controls and policies.
- Developed strategic plans for day-to-day financial operations.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Improved overall financial reporting by streamlining control processes and reporting structures.
Finance Manager
AT&T
10.2010 - 10.2015
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Reviewed documentation and identified financial discrepancies where applicable.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Created organizational structures to improve accounting and finance functions.
- Forecasted trends and recommended improvements based on financial risk analyses.
Education
BBA - Business Management
Western Governors University
Salt Lake City, UT07.2026
High School Diploma -
Freedom Academy
Brooklyn06.2007
Skills
- Operational Excellence
- Business Development
- Cost Analysis and Savings
- Employee Supervision
- Project Management
- Retail Operations Management
- Compliance Monitoring
- Organizational Systems
- Operational Planning
- Inventory Audits
- Operational Procedures
- Operational Efficiency
Timeline
AVP; GWIM Team Associate Operations Manager
Merrill Lynch
08.2022 - Current
Assistant Financial Center Manager
Bank Of America
10.2015 - 08.2022
Finance Manager
AT&T
10.2010 - 10.2015
BBA - Business Management
Western Governors University
High School Diploma -
Freedom Academy
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