Juan C Contreras
Hayward,CA
Summary
Adept at enhancing dining experiences and streamlining operations, I leveraged my expertise in cleaning procedures and exceptional team collaboration at Pinstripes and Burma Burma. Known for my reliability and ability to solve problems efficiently, I significantly contributed to maintaining high service standards and improving guest satisfaction.
Overview
1
1
Certification
Work History
Busser
Pinstripes
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Trained new staff in bussing and cleaning procedures.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Reset and cleaned tables quickly to prepare for new customers.
- Assisted servers in providing efficient service for improved guest experiences.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Supported team members with additional tasks, promoting a positive work environment.
- Facilitated positive dining experience, greeting guests warmly and assisting with seating arrangements when necessary.
Expeditor
Burma Burma
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Coordinated with vendors to ensure timely delivery of materials, leading to smoother production schedule.
- Facilitated timely deliveries, staying ahead of schedule by closely monitoring supplier performance.
- Improved production planning with accurate forecasting of material availability.
- Trained new expeditors and food runners according to company policies and standards.
- Streamlined communication between departments, ensuring that all parties were informed of delivery timelines.
- Addressed supply problems and developed creative solutions to prevent delays.
- Identified discrepancies in inventory, leading to more accurate stock levels and reduced waste.
- Maintained high quality standards by conducting thorough inspections of incoming materials.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
Education
None - Some English Classes
Adult School
San Jose, CA01.2006
Skills
- Cleaning procedures
- Server support
- Food safety
- Memory retention
- Safety awareness
- Food running
- Effective problem solving
- Professional appearance
- Proper glassware handling
- Customer service excellence
- Cleaning and sanitizing
- Workplace safety
- Reliability and punctuality
- Multitasking and organization
- Team collaboration
- Food safety practices
- Table bussing
- Table resetting
- Dining room cleaning
- Table reset
- Working under pressure
- Station restocking
- Goal setting
Certification
Food handlers certified
Timeline
Busser
Pinstripes
Expeditor
Burma Burma
None - Some English Classes
Adult School
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