Summary
Overview
Work History
Education
Skills
Timeline
Generic
Juan C. Diaz

Juan C. Diaz

Implementation Specialist
Elkhart,IN

Summary

Production supervisor/manager with 10 years of experience, flawless preparation of projects, reporting and maintaining the utmost confidentiality. Looking to leverage my knowledge and experience even further with Primepay with my experience and skills..

Overview

15
15
years of professional experience

Work History

Client Success Supervisor

PRIMEPAY LLC
01.2011 - Current
  • Motivated, skilled at quickly learning new processes, technologies, and machinery
  • Manages all inbound/outbound shipments and data analysis and reports to upper management on statistics
  • Training all other employees to use the company's software, build integrations, and create spreadsheets
  • Handled small I.T
  • Issues such as map drives, upgrade/ update software, Create templates and excel macros to simplify tasks
  • Upload client’s contribution to their vendors such as 401k, 403b, GL, and other files
  • Reports New Hire employees for our clients (E-Verify) with the required rules and regulations to each state
  • Developed, tested, and implemented several new enhancements Production/tax defects
  • Data Input of new client conversions and implements their signatures into our check form System using photoshop/gimps
  • Gets involved in projects and performs tests and troubleshooting before going live
  • Act as a mentor to coworkers and help in other departments
  • Uncommon ability to multitask, demonstrate exceptional organizational skill, have a high degree of accuracy and ability to meet strict deadlines
  • Assumed responsibility for a second payroll platform that enabled licensees to more efficiently handle larger clients
  • Prepare and submit quarterly, payroll, tax returns, and W-2s
  • Transfers all of the Automated Clearing House (ACH) to banks and party vendors that handle the electronic transactions
  • Handles billing disputes with 3rd parties vendors

Scanning Associate

BETTER WORLD BOOKS
01.2008 - 01.2010
  • Scanning books into inventory, apply SKU into books, report inventory errors
  • Opened, sorted, and distributed incoming messages and correspondence
  • Data Input for all other Materials that are not book related
  • Works well with groups and independently, consider to improve himself and others

Education

High School Diploma - undefined

Memorial High School
2004

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Elkhart Career Center
2003

Skills

  • FileZilla, Ipswich, Time Plus systems, Microsoft Accounting, FedEx Shipping Manager, UPS Shipping Manager, Notepad, Photoshop, Illustrator, Lightroom, InDesign, Microsoft Office Certified, Bi-Lingual Spanish, English (Fluent), Google Analytics, WordPress, Google G Suite, Office 365, Cognos IBM, Kleopatra Cpanel, Vtiger CRM, ticketOS, Google marketing fundamentals
  • More about me:
  • I run my own website providing my own Computer Repair, Photography and Basic Graphic Design Run the accounting software, Bluehost web hosting and design websites for clients I also make Appointments, handle invoices, Handle Reports, provide google analytics reports to web clients, Self-advertising, Data backup/restore, and Remote support 71 WPM (291 CPM) typing skills

Timeline

Client Success Supervisor

PRIMEPAY LLC
01.2011 - Current

Scanning Associate

BETTER WORLD BOOKS
01.2008 - 01.2010

High School Diploma - undefined

Memorial High School

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Elkhart Career Center
Juan C. DiazImplementation Specialist