Hi, I’m
Juan C Fong
9923 W Okeechobee Rd Apt 511
Hialeah,FL
Summary
Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Accomplished Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
11
years of professional experience
3
years of post-secondary education
2
Languages
4
Certificates
Work History
Beehouse Realty Kendall, FL
Real Estate Agent
10.2021 - Current
Job overview
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Presented purchase offers to sellers for consideration.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Reviewed market research data and changed sales plans accordingly.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Reviewed and executed confidential documents, contracts and disclosures.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
- Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Miami Quinces & PhotographyMedley, FL
Sales Manager
02.2021 - Current
Job overview
- Grew sales and boosted profits by 10 - 15%, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Evaluated performance against goals and implemented appropriate development plans.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
Free Lancer Miami, FL
Makeup Artist
03.2019 - 09.2022
Job overview
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Applied makeup in accordance with clothing style.
- Scheduled onsite and offsite makeup appointments for clientele.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Applied various layers of makeup to performers and customers to obtain necessary effect and look.
Perfumes For AllMiami Lakes, FL
Sales Associate
02.2016 - 01.2021
Job overview
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing .
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Presented professional image consistent with company's brand values.
- Consulted with businesses to supply accurate product and service information.
- Stayed current on company offerings and industry trends.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Achieved or exceeded company-defined sales quotas by 10-20% Monthly.
Fong Studios ProsHialeah, FL
Sales Manager
05.2012 - 01.2020
Job overview
- Grew sales and boosted profits 20%, applying proactive management strategies and enhancing sales training.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Established and cultivated solid business relationships with new or existing customers.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Evaluated performance against goals and implemented appropriate development plans.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Drove sales by developing multi-million dollar contract sales.
- Compiled and analyzed data to determine approaches to improve sales and performance.
- Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Implemented systems and procedures to increase sales.
- Managed accounts to retain existing relationships and grow share of business.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Facilitated business by implementing practical networking techniques.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Prepared sales presentations for clients showing success and credibility of products.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Education
Hialeah High SchoolHialeah, FL
High School Diploma
06.2006 - 06.2009
Skills
Innovative marketing strategist
Real estate development
Real estate law
Lending
Buyer contracts
Property assessments
Lender relations
Virtual tour creation
Market monitoring
Home inspections
Financing requirements
Contract Negotiation
Strong organizational skills
[Specialization] sales
Marketing and advertising
Marketing and promotions
Investment property expert
MLS expert
Staff Management
Sales closing
Active [Florida,Arkansas,Connericut, Georgia, Illinois, Kentucky, Mississippi, Nebraska, Rhode Island and West Virginia] Real Estate License
Excellent teamwork
Works well independently
[State] Association of Realtors
Order management
Sales processes
Business development and planning
National accounts management
Relationship building
Time management
Accomplished manager
Strategic planning
Database Management
Vendor management
Direct sales
POS [General Software] expert
Product and service sales
Extensive personal network
Operations
Analytical problem solver
Account management
Solution selling
Decisive
Sales operation
Compelling sales proposal writer
Sales expertise
Positive and upbeat
Goals and performance
Verbal and written communication
Sales Reporting
Trained in consumer marketing
Systems and software programs
New Business Development
Promotional marketing and advertising
Creative writing
Editing skills
Concept development
Unique content creation
Web content development
Social media strategy
Brand Management
Online marketing
Email Marketing
Campaign analysis
Google AdWords
Social media expert
Copywriting
Blogging
Adobe Creative Suite proficiency
Marketing strategy
Mobile marketing
Professionalism
Social media platforms
SEO proficiency
Company branding
Certification
REAL ESTATE AGENT
Timeline
Real Estate Agent
Beehouse Realty
10.2021 - Current
Sales Manager
Miami Quinces & Photography
02.2021 - Current
Makeup Artist
Free Lancer
03.2019 - 09.2022
Sales Associate
Perfumes For All
02.2016 - 01.2021
Sales Manager
Fong Studios Pros
05.2012 - 01.2020
Hialeah High School
High School Diploma
06.2006 - 06.2009