Juan C Sousa
El Paso,TX
Summary
Retired USAF combat veteran with over 20 years of leadership experience in the United States Air Force, and over 5 years of experience in lean methodologies and process optimization. I’ve led transformative initiatives, significantly cutting down wastage while massively boosting productivity. My comprehensive expertise in data analysis and Six Sigma skills has been pivotal in realizing key operational enhancements.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Continuous Improvement Manager
PRIDE Industries
Fort Bliss, TX
06.2020 - Current
- Established SOP program and a total of 72 comprehensive documents to encapsulate policies and procedures for Operational, Human Resources, Safety, Warehouse, Procurement, and Fleet departments.
- Using Power BI, I developed reports that reduced work order backlogs by 28% and accounts payable by 8%.
- Developed warehouse consumption reports, redesigned the inventory process by implementing scanner technology to boost inventory visibility, accountability, efficiency, and replenishment by 40%.
- Revamped Human Resources processes for hiring, interviewing in-processing, out-processing, and enhancing standardization with new-hire readiness through improved training for company and site policies.
- Conducted monthly Gemba walks with frontline personnel to identify waste, driving operational improvements through quality control measures.
- Standardized Preventive Maintenance program by integrating PM processes into Maximo MAS for over 26K assets, enhancing reliability, maintenance planning while securing a contract for an additional 35K assets.
- Identified excess costs in quality control rework for labor and materials. Achieved 27% reduction in quality control rework expenses.
System Analyst Intern
PRIDE Industries
Fort Bliss, Texas
01.2020 - 06.2020
- Streamlined reporting methods for daily Preventive Maintenance (PM) schedules across 10 service shops.
- Consolidated data into the Preventive Maintenance Order (PMO) year-to-date analysis and 20-week projections.
- Generated performance reports to facilitate proactive adjustments in daily operations.
- Reconciled data conflicts within PMO reporting workflows, identifying areas for improvement through value stream mapping.
- Reduced manual report processing time from 16 hours to 20 minutes through process improvement initiatives.
- Automated data entry using macros and pivot tables, enhancing overall productivity.
Superintendent, Military Personnel Flight
USAF
Barksdale AFB, LA
01.2017 - 01.2020
- Oversaw personnel operations for 15,000 military and civilian personnel in 3 geographic separated locations. Led 103 military personnel in 78 USAF personnel programs in 8 departments.
- Implemented Lean Six Sigma standards to optimize the deployment processing function (PDF) reducing personnel processing time by 97%.
- Reduced customer waiting time and customer service by implementing check-in Kiosk. Once tested Kiosk initiative was integrated to all customer service areas with in Global Strike Command. Customer service feedback increased to 100% first quarter.
- Increased military specialty across 90 units by implementing weekly training sessions. Personnel gained experience on new programs, presenting material and On-the-job training.
- Helmed hurricane evacuation for 4 military installations; led PDF operations, linked w/Reception Control Center (RCC) and in-processed 1,200 personnel, 264 Aircrafts and secured $2.1 Billion in Air Force assets.
- Subject matter expert for Air Force Global Strike Command (AFGSC) deployment function oversaw 40-man team, identified 78 variations, enabled 12 joint exercises, 18 real-world for 624 military personnel for nuclear deterrence over 9 areas of responsibilities. Recognized by the 4-star AFGSC Commander.
NCOIC, General Officer Matters
United States Air Force, USAF
Stuttgart, Germany
01.2012 - 12.2017
- Manages personnel actions for 24 United States European Command (USEUCOM) and North Atlantic Treaty Organization (NATO) General Officers (GO) and 71 Air Force Colonels in a 42 country area of responsibility. Collaborated with 21 embassies to manage Allied Nation’s and United States agreements and objectives.
- Advised the Supreme Allied Commander in Europe (SACEUR), USEUCOM Directors, NATO senior leaders and staff on 12 promotion boards, 2,700 manpower statistics of positions and incumbent personnel. Expertly reinforced NATO strength management in allied nations by improving US personnel from 56% to 90%.
- Led 23 senior leader promotion boards, reviewed 24,271 records, identified 1,200 errors, 30 missing files, found root cause and source documentation to correct promotion database integrity.
- Relocated 2 geographic locations with 263 personnel with President of the United States (POTUS) direction within 72 hours.
- Garnered 98% enlisted personnel fill rate despite military cuts, negotiated 196 critical fills.
- Presented USEUCOM’s Personnel Manager of the Year Award (PMOYA) for years 2014 and 2015.
Education
Human Resource Management - Human Resources Development
Community College of The Air Force
Montgomery, AL02-2004
Skills
- Lean Six Sigma and manufacturing concepts
- 6S methodology (5S safety)
- Kaizen events
- Process improvement
- Gemba
- Root cause analysis
- Value stream mapping
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Lean Six Sigma - BB, GB, YB
References
References available upon request.
Timeline
Continuous Improvement Manager
PRIDE Industries
06.2020 - Current
System Analyst Intern
PRIDE Industries
01.2020 - 06.2020
Superintendent, Military Personnel Flight
USAF
01.2017 - 01.2020
NCOIC, General Officer Matters
United States Air Force, USAF
01.2012 - 12.2017
Human Resource Management - Human Resources Development
Community College of The Air Force