Juan C. Vela
International Commerce
Laredo,TX
Summary
Warehouse Manager offering 16 years of expertise in supervising and training employees working in large warehouses. Successful in managing logistics, planning employee schedules and communicating with other departments to provide smooth business operations.
Overview
20
20
years of professional experience
Work History
Distribution & Warehouse Manager
Buckland Customs & Global Tarde
09.2023 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Demonstrated leadership skills in managing projects from concept to completion.
- Ensured compliance with safety regulations through regular inspections, staff training, and policy updates.
- Accounts profitability's analysis
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Communicated regularly with cross-functional teams to improve coordination between departments.
- Fostered culture of continuous improvement.
- Facilitated smooth expansion of warehouse space to accommodate business growth, projects and integration of new systems.
- Identified issues, analyzed information and provided solutions to problems.
- Optimized resource allocation to maximize operational efficiency without compromising quality or service levels.
- Promoted a culture of accountability within the team, driving individual ownership for delivering results on time and within budget constraints.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Analyzed customer data to identify trends and develop targeted retention.
- Developed action plans for at-risk accounts involving customized solutions tailored specifically to each client''s needs leading to successful resolution
- Provided exceptional support to customers by exceeding expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful actions.
Transportation Manager
VTS USA LLC
05.2022 - Current
- Planned and supervised shipments .
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Researched distance, traffic patterns and other aspects to determine cost-effective and productive routes for deliveries.
Distribution Operations Manager
Expeditors International Of Washington Inc
02.2018 - 04.2022
- Improved operational efficiency by recruiting and developing talent to drive growth initiatives.
- Built and maintained relationships with key suppliers and customers to support seamless operations.
- Implemented new DMS systems, resolved performance issues and expanded processes to meet diverse needs.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Developed and managed operating budget, meeting department goals.
- Increased client retention by providing superior customer service.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Reviewed established business practices and improved processes to reduce expenses.
- Conducted research to address shipping errors and packaging mistakes.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
Distribution Manager
Expeditors International Of Washington Inc
01.2016 - 01.2018
- Developed standard and emergency operating procedures for receiving, handling, storing & shipping.
- Implemented new DMS systems, resolved performance issues and expanded processes to meet diverse needs.
- Improved operational efficiency by recruiting and developing talent to drive growth initiatives.
- Implemented strategic plans as well as contributed to evaluation and analysis of business objectives.
- Built and maintained relationships with key suppliers.
- Negotiated contracts with suppliers and customers to provide best cost.
- Organized financial reporting, scheduling and inventory systems to enhance productivity.
- Profitability per customer and Department PNL analysis.
DIstribution Supervisor
Expeditors International Of Washington Inc
01.2014 - 01.2016
- Implement customer DMS (AS400 - Manhattan Version)
- Develop of new customers operation flow.
- Manage the opening of new facility (Floor Plan, Racking, Signage, Machinery and everything related to operate a facility
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Developed and managed operating budget, meeting department goals.
- Controlled inventory transactions to reconcile ordering processes with demand forecasts.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Team Lead & Other
Expeditors International Of Washington Inc
01.2005 - 01.2014
- Audited team performance and compliance with KPI meets and company standards.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
International Commerce -
UAT
Nuevo Laredo, Tamps 05.2001 -
Skills
- Distribution and warehousing Management
Budget planning & Control
Continuous Improvement
Staff Management
Performance maximization
Operational flows
Languages
English
Very Good
Spanish
Excellent
Timeline
Distribution & Warehouse Manager
Buckland Customs & Global Tarde
09.2023 - Current
Transportation Manager
VTS USA LLC
05.2022 - Current
Distribution Operations Manager
Expeditors International Of Washington Inc
02.2018 - 04.2022
Distribution Manager
Expeditors International Of Washington Inc
01.2016 - 01.2018
DIstribution Supervisor
Expeditors International Of Washington Inc
01.2014 - 01.2016
Team Lead & Other
Expeditors International Of Washington Inc
01.2005 - 01.2014
International Commerce -
UAT
05.2001 -
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