Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Gonzales

Brooklyn,NY

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations. Efficient Restaurant Waiter known for productivity and ability to complete tasks swiftly. Specialized in order management, customer service, and time management, ensuring smooth operations during peak dining hours. Excel at communication, teamwork, and adaptability, contributing to positive dining experiences and operational success.

Overview

3
3
years of professional experience

Work History

Restaurant Waiter

Ayat retaurant
Brooklyn, NY
06.2023 - Current
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Resolved customer complaints in a polite manner according to company policy.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Participated in special events such as banquets or catering functions held outside the restaurant premises.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Provided exceptional service to high volume of daily customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Restaurant Waiter

La chula restaurant
Manhattan, NY
01.2022 - 06.2023
  • Took accurate food and drink orders, using a POS ordering software system.
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .

Education

High School Diploma -

Mayor Alférez Real
Colombia
06-2017

Skills

  • POS operation
  • Menu Memorization
  • Menu presentation
  • Cash Handling
  • Positive and professional

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Restaurant Waiter

Ayat retaurant
06.2023 - Current

Restaurant Waiter

La chula restaurant
01.2022 - 06.2023

High School Diploma -

Mayor Alférez Real
Jose Gonzales