Summary
Education
Timeline
Generic

Juan Camilo Gutierrez

Queens

Summary

ElNico Rooftop | Server | May 2023- Present |

New york, Ny

-Prepared with in depth knowledge of food and beverages being served

-Offered the guest a tailored experience by guiding them through menu choices helping to make their experience at ElNico a unique and authentic one

-Built rapport with guests in hopes that they return to our venue as regulars

-Excelled at multitasking; responsible for: taking orders, running food, clearing tables, ensuring guest happiness/building rapport by maintaining food & beverage knowledge

-Acted as a training Server Assistant; fully trained all new employees & helped them excel in ElNico's various SOPs

Jupiter | October 2022- May 2023 | Server | New York, Ny

-Comfortable with wine service & offering knowledge on our regional italian cuisine

-Guiding guests through cocktails with a thorough understanding of what we offer as well as the classics/spirits in general

-Deals with a full section in a high volume restaurant in Rockfeller Center while maintaining a strong yet calm focus

-Acted as a training Server Assistant; fully trained all new employees & helped them excel in Jupiter's various SOPs

Starbucks | Jul 2021 – Sep 2022 | Barista | Long Island City NY

-Maintained a positive environment and relations with customers while demonstrating expert knowledge of food and menu preparations in guiding guests through beverage options, purchases, and orders.

-Diligently restock shelves and maintain an organized work zone while serving customers according to the Starbucks standard.

-Complied with sanitation, safety, and employment control policies to safeguard the business, employees, and patrons.

-Identified customer tastes and preferences to build instant rapport while suggesting and serving order recommendations.

-Delivered timely and quality service in managing orders and transactions to enhance customers' overall experience.

Education

High School Diploma -

Floral Park Memorial
Floral Park, NY
06.2021

Timeline

High School Diploma -

Floral Park Memorial
Juan Camilo Gutierrez