Juan Carlos Alas Jr.
Houston
Summary
Proactive driver and dispatcher with a strong background in customer relationship management and compliance adherence. Known for effective communication and problem-solving skills, leading to timely deliveries and satisfied clients.
Overview
6
6
years of professional experience
Work History
Driver, Dispatcher, Shop Hand
Southern Connection and Services
Midland
02.2023 - Current
- Conducted regular vehicle inspections to ensure safety and compliance standards.
- Communicated effectively with dispatchers regarding route changes and schedules.
- Assisted clients with loading and unloading casing services equipment.
- Maintained accurate records of mileage, fuel usage, and maintenance logs.
- Followed all traffic laws and safety regulations during operations.
- Provided excellent customer service to clients.
- Delivered to customers on time and in excellent condition.
- Documented daily mileage, gas, and other data.
- Coordinated transportation schedules to optimize delivery routes and minimize delays.
- Communicated with drivers to provide real-time updates on shipment status and changes.
- Managed incoming calls and inquiries regarding dispatch operations and customer needs.
- Assisted in training new staff on dispatch protocols and company procedures.
- Resolved conflicts between drivers and customers through effective communication strategies.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Driver
Goldway
Cincinnati
06.2020 - 02.2023
- Operated long-haul trucks across diverse routes and terrains.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and vehicle maintenance records.
- Communicated with dispatch to receive route updates and instructions.
- Adhered to all federal and state regulations for transportation safety.
- Loaded and secured cargo according to safety protocols and guidelines.
- Managed time effectively to meet delivery schedules consistently.
- Followed all applicable state and federal laws while driving long distances.
- Stayed up-to-date with changes in DOT regulations concerning hours of service compliance.
- Delivered goods safely and efficiently according to delivery schedule.
- Loaded, secured, and unloaded cargo on trucks according to company policies.
- Inspected vehicle before and after trips to ensure safe operation.
Driver
Stevens Transport
Mesquite
08.2019 - 05.2020
- Loaded, secured, and unloaded cargo on trucks according to company policies.
- Inspected vehicle before and after trips to ensure safe operation.
- Performed preventative maintenance checks on vehicles such as changing oil and checking fluid levels.
- Hooked and unhooked trailers from tractor and converter dollies.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Maintained safe driving habits to protect property and general public on roadways.
- Managed unexpected emergencies and route changes with calm and professionalism.
- Conducted daily DOT pre-trip inspections according to set checklist.
Education
High School Diploma -
Lamar High School
Houston, TX06-2013
Skills
- CDL license
- Vehicle inspection
- Route optimization
- Cargo management
- Compliance adherence
- Maintenance logging
- Customer relationship management
- Problem solving
- Team collaboration
- Customer service
Languages
English
Professional
Spanish
Full Professional
Timeline
Driver, Dispatcher, Shop Hand
Southern Connection and Services
02.2023 - Current
Driver
Goldway
06.2020 - 02.2023
Driver
Stevens Transport
08.2019 - 05.2020
High School Diploma -
Lamar High School