Juan Carlos Arana

Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.

• Answered customers' questions, recommended items, and recorded order information.
• Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
• Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Promoted restaurant specials and upsold menu items, increasing overall sales revenue.

• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Greeted customers and provided outstanding customer service.
• Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
• Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
• Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Prepared food items in compliance with recipes and portioning control guidelines.
• Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.