JUAN CARLOS ARREOLA OLVERA
Castle Rock,CO
Summary
Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability when working under pressure and maintaining a good attitude. Flexible and focused team player with expertise in customer relationship management, hr proficiencies, strategic planning and time management. Considered highly knowledgeable in information technology, systems and program management.
Overview
10
10
years of professional experience
Work History
Workforce Analyst
Teleperformance
Durango, DGO
10.2019 - 03.2023
- Recommended modifications or additions to existing systems and software used by HR teams in order to maximize their effectiveness.
- Monitored recruitment activities and identified potential issues that could affect hiring goals or objectives.
- Developed and implemented workforce analytics initiatives to measure employee performance and identify areas for improvement.
Assistant Manager
Internet Marisela
DURANGO, DGO
04.2013 - 09.2018
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Created reports on sales trends, inventory levels, and financial data.
Education
Universidad politécnica de Durango
01.2020
Skills
- Troubleshooting and resolution
- Database Management
- Customer Relationship Management
- Analytics
- Troubleshooting
- Data Analysis
- Fluent in C, C, C#
- UI/UX
Contact
Habilidades excepcionales de comunicación., Trabajo exitoso en un entorno de equipo, así como de forma individual., La capacidad de trabajar bajo presión y realizar varias tareas a la vez., La capacidad de seguir instrucciones y ofrecer resultados de calidad., Facilidad para aprender cosas nuevas.
Languages
Nativo, 60%
Languages
Spanish
Native/ Bilingual
English
Professional
Quote
the best way to predict the future is to create it.
Abraham Lincoln.
Hobbies and Interests
- Play chess.
- Spend time with my family.
- Workout.
Timeline
Workforce Analyst
Teleperformance
10.2019 - 03.2023
Assistant Manager
Internet Marisela
04.2013 - 09.2018
Universidad politécnica de Durango
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