Juan Carlos Avila
Orlando,FL
Summary
At Power Exterminators, a seasoned pest control service technician elevated customer satisfaction through expert pest management solutions and exceptional communication. Skilled in rodent control, termite treatment, and safety protocols, I led team training and implemented cybersecurity measures, showcasing my attention to detail and teamwork capabilities.
Overview
7
7
years of professional experience
Work History
Pest Control Service Technician
Power Exterminators
08.2020 - Current
- Maintained safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Elevated data security, implementing robust cybersecurity measures across all systems.
- Worked with diverse types of weather and ground conditions.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Warehouse Lead
Amazon
08.2019 - 08.2020
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
Merchant Services Representative
Airport Management Services LLC
03.2019 - 08.2019
- Developed tailored recommendations for merchants based on detailed analysis of their business needs and goals.
- Assisted merchants in selecting optimal payment solutions, resulting in increased sales volume.
- Supported the launch of new programs by providing valuable feedback from merchants during pilot phases.
- Contributed to the creation of marketing materials targeting potential merchant customers, driving lead generation efforts.
- Improved overall operational efficiency by streamlining internal communication channels within the team.
- Prepared pricing agreements and contracts to close sales.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Serviced existing accounts on regular basis to maximize revenue.
Swimming Pool Service Technician
Byrd Pool Service
02.2018 - 03.2019
- Continuously improved professional skills through ongoing training, industry seminars, and certifications, ensuring top-quality service for clients.
- Contributed to a positive work environment within the team by offering support and guidance to new technicians.
- Maintained cleanliness and safety of pools through regular chemical testing and adjustments.
- Established trust with clients through consistent delivery of high-quality workmanship in all aspects of pool service.
- Delivered exceptional results with thorough preventive maintenance on pumps, filters, heaters, and other pool equipment.
- Assembled and disassembled filters for pool openings, closings and repairs.
- Educated customers in proper pool operation and maintenance.
Education
Associate of Science - Human Resources Development
IUTIRLA
Venezuela07.2004
Skills
- Rodent Control
- Preventative Measures
- Inspection Techniques
- Chemical Handling
- Termite Treatment
- Bed Bug Extermination
- Fumigation Procedures
- Equipment and tools
- Clean Driving Record
- Pest management techniques
- Chemicals handling
- Safety Protocols
- Communicative and articulate
- Bed bug treatments
- Appointment Scheduling
- Chemical storage
- Valid Florida driver's license
- Pest inspections
- Pest management solutions
- Vehicle Maintenance
- Future pest prevention
- Team Mentoring
- Preventive measures
- Conflict Mediation
- Pest Removal
- Teamwork and Collaboration
- Attention to Detail
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Pest Control Service Technician
Power Exterminators
08.2020 - Current
Warehouse Lead
Amazon
08.2019 - 08.2020
Merchant Services Representative
Airport Management Services LLC
03.2019 - 08.2019
Swimming Pool Service Technician
Byrd Pool Service
02.2018 - 03.2019
Associate of Science - Human Resources Development
IUTIRLA
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