Maike Leon
Houston,TX
Summary
Reliable professional in transportation, known for high productivity and efficiency in task completion. Possess specialized skills in route planning, vehicle maintenance, and safe driving practices. Excel at time management, customer service, and adaptability, ensuring seamless operations and client satisfaction. Excels at communication, problem-solving, and adaptability, ensuring exceptional service under varying conditions. Committed to safety protocols and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Professional Delivery Driver
Daryl Flood Relocation & Logistics
Houston, TX
03.2022 - 12.2024
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Assisted warehouse personnel in packing orders when necessary.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Navigated routes with relevant map programs and GPS systems.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
Professional Delivery Driver
Home Depot, Houston Texas
Houston, TX
02.2019 - 02.2022
- Navigated routes with relevant map programs and GPS systems.
- Contacted customers prior to delivery to coordinate delivery times.
- Maintained accurate records including logs, mileage, deliveries and pick-ups.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Ensured compliance with all local laws governing transportation of hazardous materials.
- Inspected vehicle and maintained gas, oil and water levels.
- Adhered to all safety protocols when handling packages or freight items.
- Transported and safely delivered items to prevent damage or loss.
- Conducted pre-inspections to keep trucks reliable and well-maintained.
- Utilized street maps to plan and determine most efficient routes.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Notified customers of delays to decrease calls to support.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Checked delivery paperwork against loads, issued receipts and updated logs.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Delivered goods in a safe, efficient manner while adhering to all DOT regulations.
- Managed time efficiently by following designated routes, schedules and time windows for deliveries.
- Loaded and unloaded delivery vehicle according to shipping manifests.
- Utilized GPS and maps for efficient route planning.
- Checked shipping papers to determine nature of load and presence of hazardous materials.
- Communicated effectively with dispatch team regarding route information, delays or other relevant information.
- Used manual jack to unload at customer site.
- Resolved customer complaints promptly and professionally.
- Assisted customers with loading and unloading merchandise as needed.
- Ensured that cargo was properly secured within the vehicle before departure from warehouse.
- Completed post-delivery paperwork such as proof of delivery documents.
- Followed company and legal requirements for deliveries, money handling and transportation.
- Maintained cleanliness of assigned vehicle at all times.
- Provided assistance with loading and unloading heavy items as necessary.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Operated a variety of machinery and tools safely and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Utilized various software and tools to streamline processes and optimize performance.
Skills
- Efficient route optimization
- Delivery documentation management
- Operating vehicles
- Understanding delivery protocols
- Physical stamina and strength
- Route planning expertise
- Basic mechanical skills
- Route planning
- Safe driving practices
- Professional appearance
Languages
Spanish
Professional
English
Elementary
Timeline
Professional Delivery Driver
Daryl Flood Relocation & Logistics
03.2022 - 12.2024
Professional Delivery Driver
Home Depot, Houston Texas
02.2019 - 02.2022
Similar Profiles
LORRAINE PRESTANOLORRAINE PRESTANO
Team Lead Manager/Coordinator at Daryl Flood Relocation & Logistics / SuddathTeam Lead Manager/Coordinator at Daryl Flood Relocation & Logistics / Suddath
Malcolm AustinMalcolm Austin
CDL Delivery Driver at Kash Freight Logistics LLCCDL Delivery Driver at Kash Freight Logistics LLC
Yancy FernandezYancy Fernandez
Appliance Installer/Driver at Daryl Flood LogisticsAppliance Installer/Driver at Daryl Flood Logistics
Malcolm ConeoMalcolm Coneo
Life Insurance Agent at Bankers Life Insurance Company Of AmericaLife Insurance Agent at Bankers Life Insurance Company Of America
Carmita CurtisCarmita Curtis
Georgia Surge Support Contractor at DeloitteGeorgia Surge Support Contractor at Deloitte