JUAN CARLOS DIAZ
Plano,TX
Summary
Knowledgeable Universal Home Technician with professional attitude and in-depth understanding of company procedures and customer service requirements. Goal-driven and hardworking team player with excellent communication and time management skills. Dedicated to giving customers unsurpassed service and support. Proficient in keeping to schedules, managing work time and completing work in [Software].
Overview
6
6
years of professional experience
1
1
Certification
Work History
Universal Home Technician
THE APPLIANCE REPAIR MEN
01.2021 - Current
- Resolved technical issues with exceptional troubleshooting skills, resulting in minimized downtime for customers.
- Streamlined installation processes through effective organization, planning, and coordination with other team members.
- Optimized system performance for clients by identifying potential issues before they escalated into bigger problems requiring costly repairs or replacements.
- Consulted with customers about needs and proposed additional services.
- Played an instrumental role in growing the company''s clientele base through word-of-mouth referrals from satisfied customers.
- Conducted thorough inspections to ensure all installed equipment met safety standards and complied with company guidelines.
- Adapted quickly to changing industry trends and technologies, ensuring the ability to proficiently install and service a wide range of home technology systems.
- Improved customer satisfaction by providing timely and efficient installations of home technology systems.
- Contributed to team success by consistently meeting and exceeding installation goals within designated timeframes.
- Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Repaired and updated equipment to conform to company-wide standards.
UBER DRIVER
Uber
03.2018 - 01.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
INSITUTO ELIAS CORDERO
BARINAS VENEZUELA07.1990
Skills
- Lighting Control Systems
- Carpentry and Woodworking
- Water Filtration Systems
- Window and Door Installation
- Appliance Installation
- HVAC maintenance
- Plumbing Repairs
- Equipment Maintenance
- Safety awareness
- Clean Driving Record
- System repairs
- Equipment Repair
Certification
- Certified UNIVERSAL TECHICIAN ,ESCO INSTITUTE[] - 04-22-2023 O6-23-2023
Languages
Spanish
Native or Bilingual
Timeline
Universal Home Technician
THE APPLIANCE REPAIR MEN
01.2021 - Current
UBER DRIVER
Uber
03.2018 - 01.2021
High School Diploma -
INSITUTO ELIAS CORDERO
- Certified UNIVERSAL TECHICIAN ,ESCO INSTITUTE[] - 04-22-2023 O6-23-2023
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