Juan Carlos El Nachar
Miami
Summary
Motivated leader with more than 14 years of experience in organizing and managing services within administrative and retail environment. On the spot decision making and supporting the employees. Focused on ensuring the guests' needs while enforcing standards for individual performance. Experienced at general supervision, hiring, training and motivation of employees.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
10
10
years of professional experience
Work History
Sales Associate
Lorenzo Nissan
05.2023 - Current
- Engaged customers by providing detailed product knowledge and demonstrating vehicle features.
- Assisted in managing inventory levels to ensure optimal stock availability on the sales floor.
- Conducted follow-up communication with clients to enhance customer satisfaction and drive repeat business.
- Collaborated with finance team to facilitate seamless vehicle financing options for customers.
- Utilized CRM software to track leads, manage customer interactions, and streamline sales processes.
- Resolved customer inquiries promptly, ensuring a positive experience throughout the purchasing process.
Labor
Supreme Labor Company
04.2021 - 06.2021
- Provide high quality labor services for commercial and residential properties across the United States.
- Worked with a large portfolio of contractors and businesses to provide the labor they need at any given time.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Team Leader
Labor Air and Swift Restoration Company
01.2018 - 01.2021
- Cleaning, adjusting, and repairing HVAC systems, and performing warranty services.
- Troubleshooting defective HVAC systems and equipment to make diagnoses.
- Performing preventative maintenance by cleaning reheat coils and air handling units, and monitoring and calibrating air handling units.
- Improving air quality by cleaning ducts to optimize efficiency.
- Fixing, replacing, and adjusting vents, and ductwork.
- Coordinated daily operations, optimizing workflow efficiency and resource allocation for project completion.
- Led team to execute restoration projects, ensuring adherence to safety protocols and quality standards.
Lead Driver and Costumer support
LIFT/UBER
01.2016 - 01.2018
- Managed Uber operations in terms of staffing and scheduling pickups for all drivers.
- Greeted guests and decide to take them to their destination.
- Trained and give advice to new drivers and teach them time management.
- Always ensure costumer service for clients.
- Ensured smooth coordination between the costumer and the driver.
- Coordinated daily routes to optimize efficiency and reduce wait times for passengers.
- Ensured vehicle maintenance and safety checks were completed before shifts began.
- Trained new drivers on company policies, navigation systems, and customer service protocols.
- Managed cash handling and electronic payment processes during rideshare operations.
Education
High School Diploma -
Colegio Nazaret
01.2002
Intensive English
Miami Dade College
Miami, Florida07.2025
Associate degree - Administration and Business Management
IUTV (Instituto Universitario deTechnologies de Venezuela)
01.2005
Skills
- Well-versed in analyzing areas of improvement in business and evaluating employee performance
- Budgeting and cost control
- Front & back of house operations
- Responsible and effective communicator
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
Languages
Arabic
Spanish
English
To Whom It May Concern
- My name is Juan Carlos El Nachar I am currently looking for an opportunity in the administration and retail field or any open position that you might have.
- My main goal is to provide quality service for costumers in a professional environment that allows me to prove my skills as a manager and help your company grow.
- I please ask for your consideration for an employment opportunity at your company in any open position that you may have.
- I am attaching my resume with all the education and trainings that I have achieved during my career. Please feel free to contact me for further information.
- Thank you in advance for the opportunity and hope to hear from you soon.
- Sincerely, Juan Carlos EL Nachar
Timeline
Sales Associate
Lorenzo Nissan
05.2023 - Current
Labor
Supreme Labor Company
04.2021 - 06.2021
Team Leader
Labor Air and Swift Restoration Company
01.2018 - 01.2021
Lead Driver and Costumer support
LIFT/UBER
01.2016 - 01.2018
Intensive English
Miami Dade College
Associate degree - Administration and Business Management
IUTV (Instituto Universitario deTechnologies de Venezuela)
High School Diploma -
Colegio Nazaret
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