Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Juan Carlos Fleitas

Sarasota,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.

Overview

7
7
years of professional experience

Work History

Leasing Associate

TGM University Park
02.2020 - Current
  • Accepting rent payments, security deposits and other applicable fees
  • Completing lease applications and assisting with verification of application information
  • Screening prospective tenants to ensure they meet eligibility requirements
  • Advertising available properties and conducting property tours as part of marketing activities
  • Inspecting properties when tenants take occupation and vacate.
  • Conducted comprehensive market research to stay informed on local trends and adjust marketing strategies accordingly.
  • Communicated effectively with owners, residents, and on-site associates.
  • Collaborated with property management teams to ensure optimal unit maintenance and readiness for new tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and providing timely solutions.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.

Front Desk Supervisor

The Sarasota Modern Marriott
03.2019 - 02.2020
  • Plan, schedule or supervise the work of other employees
  • Arrange tours, taxis, or restaurant reservations for customers
  • Review accounts and charges with guests during the check-out process
  • Contact housekeeping or maintenance staff when guests report problems.
  • Introduced customers to resort amenities with pleasant and helpful demeanor.
  • Oversaw front desk operations with eye for hotel reputation, staff productivity, and operational efficiency.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Created lasting relationships with guests that built loyalty and drove hotel revenue.
  • Attended staff meetings and brought issues to attention of upper management.
  • Provided exceptional customer service, leading to positive online reviews and repeat business from satisfied guests.
  • Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.

Amscot Associate

AMSCOT
11.2018 - 03.2019
  • Answer questions about account types and banking products such as, check cashing, money orders, loans, and credit cards
  • Assisting customers with state and government payments.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to customers.
  • Identified customer needs and wants to enhance customer experiences.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Developed strong rapport with customers and created positive impression of business.
  • Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.

Closing Manager

Hungry Howie's
03.2017 - 10.2018
  • Assisting in the hiring and training of new employees as well as the continuous training of existing staff
  • Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
  • Maintain high-quality food standards
  • Provide exceptional customer service and lead staff to do the same
  • Respond to customer complaints quickly and resolve them effectively
  • Develop strategies for improving our customers’ dining experience
  • Work with staff to project future needs for kitchen supplies, goods, and cleaning products
  • Maintain inventory of all needed supplies
  • Identify methods the restaurant can use to cut waste, decrease costs, and improve profits.
  • Ensured accurate reporting of daily sales figures, reconciling discrepancies in a timely manner to maintain accurate records.

Education

MBSH Miami High School
2231 Prairie Ave, Miami Beach, FL 33139

High School Diploma -

Bayshore High School
5401 34th St W, Bradenton, FL 34210

Skills

  • Microsoft Office
  • Decision-Making
  • Team Collaboration
  • Customer Service
  • Sales Techniques
  • Property Showing
  • File Management
  • Property Tours
  • Data Entry
  • Administrative Support
  • Customer Relations
  • Leasing and sales

References

  • Carol Bremer ( Community Director of TGM University Park )
  • Joe Antonino ( Maintenance Director of TGM University Park )
  • Gleinys Gores ( Community Director of La Mirada Gardens Apartments )
  • Yana Shtrak ( Front Desk Manager of The Sarasota Modern )

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Leasing Associate

TGM University Park
02.2020 - Current

Front Desk Supervisor

The Sarasota Modern Marriott
03.2019 - 02.2020

Amscot Associate

AMSCOT
11.2018 - 03.2019

Closing Manager

Hungry Howie's
03.2017 - 10.2018

MBSH Miami High School

High School Diploma -

Bayshore High School

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Juan Carlos Fleitas