Juan Carlos Flores
San Antonio,TX
Summary
Seeking an exciting position with a strong sense of responsibility, hands-on experience, and organizational skills, communication and willingness to learn where growth is valued and needed.
Successful at applying electronics, electrical circuitry expertise to different practical issues. Skilled in investigating and diagnosing problems and completing root cause analysis. Understands technical information and devises forward-thinking effective solutions that help customers achieve operational and safety targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Engineering Technician
Netsync Network Solutions
11.2022 - Current
- Troubleshot and resolved engineering issues to reduce delays and achieve project milestones.
- Provided technical support for engineering projects to support accuracy and deadline management.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Performed work according to project schedules and high quality standards.
- Assisted with installation, calibration and testing of engineering systems.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Completed engineering projects and tasks within established timelines and budgets.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
Technician
Home Depot, Antonio Tx
08.2020 - 08.2022
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Completed job reports and logs immediately following service calls.
- Performed troubleshooting and diagnosis of malfunctioning equipment.
Host
Urban Air
10.2019 - 03.2020
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers in quickly resolving issues
Server
Laredo Country Club
10.2019 - 01.2020
- Learned and followed local alcohol laws to keep the restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing, and shift change duties to keep the restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Served food and beverages promptly with focused attention to customer needs.
Education
BBA - Computer And Information Systems Security
UTSA
San Antonio, TX12.2024
High School Diploma -
United South High School
Laredo, TX07.2020
Skills
- Project Management
- Corrective Equipment Maintenance
- Information Gathering and Analytics
- Quality Control
- Program Support
- Microsoft Excel
- Maintenance and Repair
- Troubleshooting
- Excellent Communication Techniques
- Problem Identification and Analysis
- Excellent Communication Techniques
- Problem Identification and Analysis
- Technical Specifications
- Research and Development
- Product Inspection
- Deadline Management
- Diagnostics Expertise
Accomplishments
- Entered and distributed multiple work orders per day.
- Independently designed and developed quality designs for small projects and subsystems.
Additional Information
- Spanish National Honor Society National High School Scholars Society National Honors Society
Certification
- CCNA Training
- CompTIA +
- Security +
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Engineering Technician
Netsync Network Solutions
11.2022 - Current
Technician
Home Depot, Antonio Tx
08.2020 - 08.2022
Host
Urban Air
10.2019 - 03.2020
Server
Laredo Country Club
10.2019 - 01.2020
BBA - Computer And Information Systems Security
UTSA
High School Diploma -
United South High School
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