Juancarlos Martinez
Fort Lauderdale,FL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Manager
BurgerFi
Weston, FL
07.2022 - 02.2024
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Purchasing Manager
Arts Products LLC
Miami, FL
01.2014 - 01.2024
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Negotiated contracts with vendors to secure the best possible prices for goods and services.
- Analyzed market trends to determine appropriate purchasing strategies.
- Researched new sources for supplies, materials and services in order to reduce costs and improve efficiency.
Logistics Manager
Health Genesis Corp
Davie, FL
03.2021 - 04.2023
- Developed and managed logistics strategies to improve the efficiency of operations.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Coordinated with suppliers to ensure timely deliveries of goods.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Reviewed invoices from carriers and vendors for accuracy prior to processing payments.
- Managed day-to-day operations related to receiving, storing, packing, shipping merchandise.
B2B Account Manager
Cellular Pacific LLC
Miami, FL
02.2012 - 12.2020
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Cultivated relationships with key stakeholders in order to build trust and credibility.
- Identified opportunities for new business development and growth.
- Created detailed reports on sales performance, trends, and forecasts.
- Negotiated contracts with clients to ensure maximum profitability.
- Provided product demonstrations and training sessions to customers.
- Managed a portfolio of accounts while actively seeking out additional prospects.
- Resolved customer complaints in an efficient and timely manner.
- Collaborated with the marketing team to develop promotional materials for campaigns.
- Maintained accurate records of customer interactions and transactions.
Education
MBA - Business Administration
Universidad De Los Andes
Merida, Venezuela10-2007
Skills
- Sales Monitoring
- Cost Reduction
- Operations Management
- Employee Scheduling
- Recruiting and Interviewing
- Sales Growth
- Project Management
- Microsoft Office Expertise
- Supply Chain Management
- Skilled in Netsuite
- Purchasing Management
- 3PL and LTL Knowledge
- CRM Proficiency
- Verbal and Written Communication
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- ServeSafe Manager Certificate
- OSHA Certified
- FDA
- NSF
Timeline
Assistant Manager
BurgerFi
07.2022 - 02.2024
Logistics Manager
Health Genesis Corp
03.2021 - 04.2023
Purchasing Manager
Arts Products LLC
01.2014 - 01.2024
B2B Account Manager
Cellular Pacific LLC
02.2012 - 12.2020
MBA - Business Administration
Universidad De Los Andes
- ServeSafe Manager Certificate
- OSHA Certified
- FDA
- NSF