Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Juan Montejano

Anaheim

Summary

Dynamic National Sales Manager with a proven track record at General Tool, Inc., excelling in contract negotiation and customer relationship management. Spearheaded initiatives that drove significant revenue growth and enhanced market presence. Leveraged strong product knowledge and Lean Six Sigma methodologies to optimize sales processes and foster team collaboration.

Overview

23
23
years of professional experience

Work History

National Sales Manager

General Tool, Inc.
Irvine
09.2014 - Current
  • Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
  • Conveyed customer needs and preferences to design and production departments.
  • Resolved customer complaints in a timely manner by providing satisfactory solutions.
  • Researched and identified potential customers and new market opportunities on continuous basis to maintain sustained revenue growth.
  • Supported sales team members to drive growth and development.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Negotiated contracts with corporate clients to maximize profitability.
  • Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
  • Oversaw regional and local sales managers and staff.
  • Prepared monthly, quarterly and annual sales forecasts to determine short and long-term performance objectives.
  • Analyzed market trends to identify potential opportunities for growth.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
  • Set up and oversaw territory assignments, performance quotas and budgets.
  • Organized training programs for new team members on product knowledge and customer service skills.
  • Promoted brand awareness to targeted demographic by contributing to marketing campaign development.
  • Collaborated with cross-functional teams to ensure successful launch of new products.
  • Built strong relationships with vendors and suppliers to ensure favorable terms of delivery and payment conditions.
  • Collaborated with marketing teams to create promotional campaigns and materials.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Conducted regular meetings with regional sales teams to ensure adherence to company policies.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Gave sales presentations, negotiated contracts and promoted services to customers.
  • Participated in industry events such as trade shows, conferences, seminars, in order to promote products and services.

Regional Sales Manager

General Tool, Inc.
Irvine
09.2014 - Current
  • Ensured compliance with company policies and procedures related to regional sales operations.
  • Cultivated an environment that fostered teamwork among regional sales staff members.
  • Met regional sales objectives by developing and implementing promotion strategies, coordinating sales team and servicing key accounts to fortify business relationships.
  • Penetrated new markets by investigating competitor products, services, and trends.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • Monitored competitor activities and analyzed pricing trends in the region.
  • Established relationships with key accounts in the region through personal visits and phone calls.
  • Prospected, identified, and cultivated relationships with contacts to promote product lines and solutions.
  • Developed strategies and plans for regional sales growth.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Conducted regular market research to identify customer needs and preferences.
  • Analyzed regional market trends to discover new opportunities for growth.
  • Maintained accurate records of all sales activities including leads generated and closed deals.
  • Negotiated contracts with distributors, vendors, retailers. in the region.
  • Provided technical advice and support on product features and benefits to customers.
  • Developed and significantly grew assigned territory using strong engagement and marketing skills.
  • Organized trade shows, exhibitions, and other events to showcase products.
  • Built sales forecasts and schedules to reflect desired productivity targets.
  • Identified opportunities for cross-selling and up-selling within existing customer base.
  • Resolved customer inquiries promptly as well as escalated issues when necessary.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Inside Sales Representative

General Tool, Inc.
Irvine
09.2014 - Current
  • Produced sales documents, finalized deals and filed records.
  • Provided product information and demonstrations to customers via phone and online platforms.
  • Participated in trade shows and sales events to promote products and network with potential clients.
  • Conducted outbound calls to existing clients to upsell products or services.
  • Researched customer needs and preferences to identify opportunities for new business.
  • Leveraged computer system to input customer orders and pricing information.
  • Worked in conjunction with outside sales representative to maintain and grow product sales.
  • Collaborated with team members to determine strategic sales approaches.
  • Participated in sales training and workshops to improve sales techniques and product knowledge.
  • Recognized security risks to properly handle situations.
  • Upsold and cross-sold products to existing customers to maximize revenue.
  • Listened to customer needs to identify and recommend best products and services.
  • Initiated sales correspondence, preparing and presenting professional bids to customers.
  • Conducted daily cold calls and emails to potential clients to generate new sales opportunities.
  • Expedited customer orders for quick delivery and to promote satisfaction.
  • Managed multiple sales projects simultaneously and met deadlines.
  • Assisted in the development of sales materials, including brochures and online content.
  • Generated leads through cold calling potential clients.
  • Followed up on pending orders and inquiries in a timely manner.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Prepared detailed sales reports for management review.
  • Provided customers with product information, pricing and availability.

Customer Service Representative

Kyocera Precision Tools
Orange
02.2002 - 08.2014
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Promoted available products and services to customers during service, account management and order calls.
  • Updated databases with new and modified customer data.
  • Contacted customers about potential service upgrades, new services and account changes.
  • Supported sales team members to drive growth and development.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Answered customer inquiries via phone, email, and chat.
  • Answered customer inquiries and provided accurate information regarding products and services.

Shipping and Receiving Clerk

Kyocera Precision Tools
Irvine
02.2002 - 08.2014
  • Maintained accurate records of all goods received and distributed in the warehouse.
  • Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
  • Obtained required documentation to process shipments and support movement.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Prepared invoices for customers, ensuring accuracy prior to shipment.
  • Monitored merchandise received and shipped from facility in computer system.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Performed regular cycle counts to maintain accurate inventory records.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.

Education

Some College (No Degree) - Manufacturing Engineering

Santa Ana College
Santa Ana, CA

Skills

  • Contract negotiation
  • Customer relationship management
  • Product knowledge
  • Lean Six Sigma process improvements
  • Process Manufacturing
  • Sales forecasting

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

National Sales Manager

General Tool, Inc.
09.2014 - Current

Regional Sales Manager

General Tool, Inc.
09.2014 - Current

Inside Sales Representative

General Tool, Inc.
09.2014 - Current

Shipping and Receiving Clerk

Kyocera Precision Tools
02.2002 - 08.2014

Customer Service Representative

Kyocera Precision Tools
02.2002 - 08.2014

Some College (No Degree) - Manufacturing Engineering

Santa Ana College

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Juan Montejano