Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
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JUAN CARLOS OSUNA

Tampa,FL

Summary

Dynamic Loan Officer at USAA with a strong background in risk analysis and regulatory compliance. Proven ability to enhance team performance and support junior staff, leveraging critical thinking and banking expertise. Skilled in developing tailored loan products, ensuring customer satisfaction while maintaining security best practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Loan Officer

USAA
TAMPA, FL
06.2023 - 05.2025
  • Conducted risk analysis to identify potential losses from specific loans.
  • Maintained current knowledge of laws and regulations governing consumer lending operations.
  • Assisted in developing new products and services tailored for loan customers.

Team Lead

Santander Consumer USA
ODESSA, FL
12.2020 - 05.2023
  • Facilitated goal-setting process for team, ensuring alignment with overall objectives.
  • Monitored team performance against established targets and implemented corrective measures.
  • Supported junior staff during peak workload periods to enhance productivity.

Senior Legal Account Representative

Zwicker & Associates P.C.
Tamapa, FL
08.2019 - 11.2020
  • Facilitated communication between attorneys and clients to enhance service delivery.
  • Maintained precise records of client accounts for accurate tracking.
  • Reviewed case files and summarized findings for attorney review.

Education

Bachelor of Science - Cybersecurity

Saint Leo University
Saint Leo, FL
06-2027

High School Diploma -

Durant High School
Plant City, FL
05-2005

Skills

  • Network security and risk assessment
  • Malware analysis and data privacy
  • Regulatory compliance
  • Critical thinking
  • Banking and credit analysis
  • Underwriting support
  • C and C programming
  • Code debugging
  • Security best practices

Accomplishments

  • Deltu Nu Honors Society

Certification

  • Comptia+Security Certification
  • Certified Interpreter

Languages

Spanish
Professional

References

References available upon request.

Timeline

Loan Officer

USAA
06.2023 - 05.2025

Team Lead

Santander Consumer USA
12.2020 - 05.2023

Senior Legal Account Representative

Zwicker & Associates P.C.
08.2019 - 11.2020

Bachelor of Science - Cybersecurity

Saint Leo University

High School Diploma -

Durant High School

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