Juan Carlos Perdomo
maintence manager
Oakland,TN
Summary
Detail-oriented Carpet and Upholstery Steam Cleaner possessing in-depth knowledge of carpet fibers, equipment and cleaning solutions. Customer-focused individual with 23 years of experience cleaning residential and commercial carpets. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates. Hardworking professional well-versed in cleaning carpets, upholsteries, mattresses and other surfaces in residential and commercial environments. Quality-driven and proactive with excellent interpersonal and planning skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Carpet Cleaning Technician
Own Business
02.2012 - 12.2023
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Operated buffers and burnishers to clean and polish floors.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Cared for vehicle interiors, seats and flooring.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Supervised supplies in inventory and submitted reorder requests.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Manager in Training
A.R.A. Carpet
12.2002 - 01.2012
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Led successful marketing campaigns to increase brand visibility, attract new customers, and boost overall sales numbers.
- Facilitated regular staff meetings for open discussion of ongoing projects, challenges faced, successes achieved, as well as areas requiring improvement or additional support from team members or management personnel alike.
- Handled day-to-day customer or client questions via telephone or email.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Described product to customers and accurately explained details and care of merchandise.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
Education
Hamilton High School
Hamilton City, CASkills
- HAZMAT Training
- Supply Inventory Management
- Hand and Power Tool Operation
- Special Event Preparation
Timeline
Carpet Cleaning Technician
Own Business
02.2012 - 12.2023
Manager in Training
A.R.A. Carpet
12.2002 - 01.2012
Hamilton High School
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