Juan Carlos Singlaterry Rodriguez

· Maintained inventory of supplies needed for recreation programming activities.

· Collaborated with other departments to ensure successful any activity or event for the children's.

· Implemented comprehensive activity program to correspond with needs and interests of unaccompanied children.

· Researched ideas for programs and activities, utilizing children's suggestions and feedback to align with delivery objectives.

· Created unique themes and fun and educational activities for children between 0 years old to 17 years old.

· Managed inventory and ordered new supplies for activities when stock was running low.

· Managed individual budgeted activities expenditures to minimize operational costs.

· Delegated work to staff, setting priorities and goals.

· Talked to coworkers using computers, radios and other electronic devices.

· Stored and retrieved vehicles, radios and ride components.

· Communicated with program director and supervisors to convey information about events or activities.

· Scheduled and coordinated events and activities.

· Planned, organized or led exercise routines, athletic events or arts and crafts.

· Planned programs of events or schedules of activities.

· Supervised as an Acting Shift Leader when needed to run shift. Led employees to maintain productivity and customer service levels for all children.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

• Ensures the safety of the patrons/children on and around the carousel

• Operates, maintains and cleans the carousel and surrounding areas

• Interacts with customers both in person and over the phone

• Communicates professionally with customers and staff

• Answers the phone and provide accurate answers to customer questions

• Accurately records payments and issues receipts

• Test and inspect equipment daily before opening the attraction

• Place safety restraint systems on children and ensure they are correctly secured before participations

• Monitored workflow to improve employee time management and increase productivity.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

• Maintained a safe work environment by adhering to safety regulations and proper equipment handling procedures.
• Patrolled premises regularly to maintain order and establish security presence.
• Reduced machine downtime by performing regular maintenance and repairs on die sets and equipment.
• Supervising the work machines
• Supervising work area
• Monitored and authorized entrance of vehicles or people to keep property secure.
• Performed routine checks of fire alarms, door locks, lighting systems and surveillance equipment for proper functioning.
• Secured exits and entrances at end of operations, controlling access to building.