Juan Carlos Urias
Salinas,CA
Summary
Strong communication skills to work with and support the team. Well-organized and proven record of reliability, on-time performance, defensive driving and safety. Meticulous and orderly with attention to detail, manage multiple tasks and skill in working under pressure.
Capable transportation professional with solid background serving retail customers across local area. Proficient in loading and unloading materials, monitoring driving conditions, and planning efficient routes. Service-oriented and reliable with adaptable nature and positive attitude developed many years of experience in trucking. Solid maintenance and repair skills focused on keeping equipment in top shape. Focused on meeting challenging timetables with efficient service.
Enthusiastic food service worker familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities. Knowledgeable about front of house and back of house protocols with training in cuisine.
Great problem-solver with strong background as qualified professional. Knowledgeable about different automotive systems, parts and typical problems. Brings proven abilities in locating sources of faults and completing quality repairs.
Overview
8
8
years of professional experience
Work History
Commercial Truck Driver
Cypress Express Inc
Salinas, CA
01.2021 - 12.2024
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Checked all main equipment operations areas every day to verify truck safety and performance, completing basic repairs and reporting larger issues.
- Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
- Followed regular schedule of pickups for individual customers and groups.
- Planned and optimized routes to enhance delivery efficiency and increase productivity.
- Verified accuracy of shipping documents including manifests, bills of lading.
- Planned destinations and mapped out routes to maintain on-time deliveries.
- Inspected every load to check for damages and security.
- Inspected cargo for accuracy and completeness prior to delivery.
- Maintained safe driving habits to protect property and general public on roadways.
- Maintained daily logs detailing deliveries, mileage, and customer concerns to update management and meet recordkeeping requirements.
- Loaded, balanced, and secured product to safely transport goods.
- Partnered with dispatch to stay on top of customer needs and adjust plans to accommodate last-minute changes.
- Used equipment safely to assist with loading and unloading vehicles and properly securing items for long road trips.
- Checked vehicle's fluid levels, tires and brakes to ensure safe operation.
- Performed pre-trip inspections of tractor and trailer before each trip.
- Delivered goods to customers in a timely manner.
- Managed time efficiently by planning routes ahead of time based on delivery orders.
- Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
- Added fluids, checked tires and kept interior and exterior spotless as part of vehicle upkeep.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Performed regular inspections and completed vehicle repairs.
- Kept vehicle clean and presentable to maintain solid company reputation.
Route Relief Driver
Troia Foods
Monterey, California
08.2019 - 01.2021
- Verified the accuracy of orders against invoices and packing slips.
- Refilled vending machines and removed outdated food products.
- Utilized GPS systems for navigation assistance while driving routes.
- Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
- Conducted regular maintenance checks on vehicles such as checking oil levels or tire pressure.
- Managed route sheets and log books for tracking purposes.
- Handled customer complaints professionally, resolving issues to maintain high satisfaction levels.
- Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
- Unloaded and reloaded delivery items.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Informed regular customers of new products or services and price changes.
- Managed time effectively to meet or exceed daily delivery quotas and performance goals.
- Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
- Reviewed lists of station drops, dealers or customers, loading trucks with appropriate deliverables.
- Delivered products to various locations on specific routes, following strict schedules.
- Recorded deliveries and daily sales transactions.
- Loaded cargo onto trucks according to delivery instructions.
- Assisted in training new route drivers, sharing knowledge and techniques for efficient deliveries.
- Reported any vehicle maintenance issues immediately to management to prevent delays.
- Managed inventory on vehicle, ensuring all items are accounted for and secure during transit.
- Maintained accurate delivery records, including times, mileage, and customer signatures.
- Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
- Confirmed that all paperwork was completed accurately before leaving each location.
- Adapted to changes in delivery schedules or routes as required by management or customer needs.
- Consulted with customers to gain feedback and improve deliveries.
- Updated delivery status in company database, ensuring real-time tracking of orders.
- Ensured all deliveries were made on time and to the correct locations.
- Monitored temperature-controlled loads during transportations.
- Collected payments and signatures from customers, ensuring accurate transaction records.
- Reported any issues or incidents encountered during routes immediately to supervisor.
- Adhered to all local, state, and federal regulations regarding transportation of goods.
- Developed relationships with customers to ensure satisfaction with services provided.
- Communicated effectively with customers and colleagues via telephone or radio.
- Maintained positive attitude and diplomacy when dealing with customers and other team members.
- Maintained a clean and organized vehicle to uphold company image and ensure product integrity.
- Cleaned interior cab areas after each shift was completed.
- Responded promptly to emergency situations in order to minimize disruption of service.
- Collected money, provided change and recorded transactions on receipts.
- Provided excellent customer service, addressing concerns and answering questions at delivery points.
- Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
- Assisted in loading and unloading delivery vehicles.
Shift Leader
SUBWAY®Restaurants
Salinas, CA
08.2016 - 08.2019
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Facilitated training sessions for new employees on company policies and procedures.
- Adhered to all health code regulations while preparing food items for customers.
- Performed basic maintenance tasks such as changing light bulbs or replacing broken equipment parts as needed.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Assisted in training new employees on shift operations.
- Monitored inventory levels and ordered supplies as needed.
- Checked orders for quality and completeness.
- Evaluated employee performance, delivering individualized feedback and praise.
- Coached team members to increase productivity and reduce workplace accidents.
- Maintained positive working relationship with fellow staff and management.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Education
High School Diploma -
Mount Toro High School
Salinas, CA05-2019
Skills
- Vehicle inspections
- Long distance driving
- Safe driving operations
- Truck inspections
- Managing schedules
- Securing loads
- Product delivery
- Heavy lifting capacity
- Basic mechanical repair
- Truck maintenance
- Lift-gate operation
- Hand and power tools
- Servicing vehicles
- Belt and hose replacements
- Problem diagnosis
- Repairs
- Emergency roadside service
- Workplace safety
- Problem-solving
- Truck loading
- Cabinet installation
- Work station setup
- Food assembly
- Work station sanitation
- Order review
- Knife use
- Strong communication skills
- Portion control
- Team oriented
- Food safety
- Reliability and punctuality
- Cash register operation
- Efficient food preparation
- Attention to detail
- Flexible schedule
- Basic mathematics
- Fast-paced environment
- Plate presentation
- Multitasking
- Order taking accuracy
- Positive attitude and energy
- Supply stocking
- Cleaning and sanitation
- Productivity and efficiency
- Quick learner
- Professional appearance maintenance
Timeline
Commercial Truck Driver
Cypress Express Inc
01.2021 - 12.2024
Route Relief Driver
Troia Foods
08.2019 - 01.2021
Shift Leader
SUBWAY®Restaurants
08.2016 - 08.2019
High School Diploma -
Mount Toro High School