Juan Carlos Vazquez
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Accomplished Assistant Manager with in-depth experience consistently. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant Manager/Cashier
125th Operators, LLG
06.2019 - 09.2023
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Store operations for increased efficiency, buying the merchandise needed for the store; organizing the merchandize and creating the work schedule for the employees.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
Manager
SOS Land Corporation
04.2008 - 09.2014
- Increased team productivity by implementing effective processes and effective communication strategies.
- Achieved sales goals by developing and executing strategic plans.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Fostering
- Fostering strong working relationships among team members.
- Buying new products, making schedules and having control of store maintenance, providing personalized coaching for staff development.
Cashier
SOS Land Corporation
04.2010 - 06.2014
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Education
High School Diploma -
Miami Springs Senior High School Adult
Miami Springs, FL05.2010
Skills
- Operations Management
- Task Delegation
- Product and Service Knowledge
- Employee Scheduling
- Customer Relations
- Orientation and Training
Timeline
Assistant Manager/Cashier
125th Operators, LLG
06.2019 - 09.2023
Cashier
SOS Land Corporation
04.2010 - 06.2014
Manager
SOS Land Corporation
04.2008 - 09.2014
High School Diploma -
Miami Springs Senior High School Adult
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