Juan Carlos (JC) Murga

• Oversee daily production output for 40+ machines.
• Supervised ongoing daily production phases
• Weekly review of jobs status and modifications with production lead and collaborating departments
• Currently managing and supervising 30+ employees Swing Shift
• Supervise, manage, coordinate activities of departmental workers
• Managed staff hiring, training and supervision
• Schedule functional area to achieve optimal usage on machines and personnel
• Responsibilities include interviewing, training of new team members.
• Excellent attention to detail and problem-solving skills
• Monthly presentation on challenges, opportunities for assigned departments
• Study production schedules and estimate worker hour requirements for completion of job assignment
• Implementation of SPC Methods and Quality Control procedures in reference to company ISO policies
• Interpret company policies to workers and enforce safety regulations according to company safety programs
• Interpret specifications, blueprints, and job orders to workers, and assign duties
• Design organizational documents as required for organizational purposes
• Review of COPQ and ESR, PSR activity with team leaders and dept supervisors
• Recommend measures to improve production methods, equipment performance, and quality of product
• Suggest changes in working conditions and use of equipment to increase efficiency of production equipment.
• Analyze and resolve work problems or assist workers in solving work problems
• Initiate or suggest plans to motivate workers to achieve work goals
• Maintain time and production records daily
• Supervise and monitor Tooling and Calibration Assets, MRB division
• Estimate requisition and inspect materials.
• Confer with other supervisors to coordinate activities of individual departments in collaboration
• Schedule team power meetings for manufacturing and general overview of ongoing production.
• Comply with applicable environmental, health and safety laws and regulations, Company policy and accepted
• Monitor and supervise safe work practices
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and
• Perform additional related duties as assigned
• Knowledge of theoretical and practical aspects of blueprint reading, GD & T
• Design new fixtures, generate CNC program if required using Mastercam
• Ability at operating computer numerical control machines
• Accomplished multiple tasks within established timeframes.
• Onboard of new employees with training and new hire documentation.
• Cross-trained existing employees to maximize team agility and performance.
• Maximized performance by monitoring daily activities and mentoring team members.
• Evaluated employees' strengths and assigned tasks based upon experience and training.
• Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
• Established and updated work schedules to account for changing staff levels and expected workloads.
• Delivered feedback to decision-makers regarding employee performance and training needs.
• Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
• Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
• Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
• Evaluated report data to proactively adjust and enhance operations.
• Resolved issues quickly to maintain productivity goals
• Improved operational planning and business frameworks to enhance resource utilization and reduce waste.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Prepared and recommended long-range plans for development of department personnel.
• Executed regular process updates to reduce discrepancies and enhance scheduling across production calendars and programs.
• Conducted performance reviews each quarter, offering praise and recommendations for improvement

Semiconductor Component Supplier Manufacturer

Oversee daily operations.

• Coordinate development of key performance goals to increase knowledge base decision making
• Ensure development of tactical programs to pursue targeted goals and objectives
• Coordinate with team all scheduled deliveries go out on time.
• Engage in key or targeted customer meetings, to ensure customer satisfaction
• Oversee key hiring and talent development programs
• Evaluate and decide upon key investments in equipment, infrastructure, and talent
• Communicate strategy and results to employees.
• Report key results to corporate officers
• Engage with owners to discuss and implement organizational strategic planning
• Daily supervision of manufacturing and production schedules with shop supervisors
• Organize and overview departmental team management meetings
• Supervise and organize all open contracts, for companies’ new facility, negotiate pricing and forecast to maintain project stay on budget,
• Manage and supervise all tasks involved in relocation process to new location.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Partnered with vendors and suppliers to effectively manage and budget.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Investigated and resolved departmental non-conformances.
• Advanced productivity KPIs by leading trainings on procedures and safety practices.
• Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
• Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Maintained cleanliness and organization of clean workspace, working closely with employees to systemize tasks.
• Managed daily operations of production orchestrating forward-thinking strategies to accomplish profit and expansion goals.
• Directed strategic workforce planning, performance management, and benefits administration.
• Created and implemented aggressive action plan to address pressing cost control needs.

Oversee all daily activity related to manufacturing and sales, under the direction of CEO.

• Hired and managed employees to maximize productivity while training staff on best practices and protocols.
• Identified opportunities to improve business process flows and overall departmental productivity.
• Established performance goals for department and provided methods for reaching milestones.
• Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
• Increased company growth through collaboration with sales and marketing departments.
• Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
• Identified and solved issues with production, workforce and material sourcing to drive business objectives.
• Led operational team in creation, roll out and management of new product lines.
• Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
• Resolved issues and recommended actions based on production and compliance reports.
• Evaluated product development strategies and prepared alternative approaches to exceed goals.
• Initiated on-time, under-budget project management to optimize performance.
• Diminished regulatory risks by overseeing adherence to insurance and safety regulations across projects.
• Drove short-term and advanced promotional planning processes.
• Employed optimal safety practices to reduce work site complaints, hazards, incidents or lost-time accidents to improve overall OSHA scores and expand bid opportunities.
• Performed quality checks to verify proper lengths, widths and painted finish discrepancies.
• Aligned and verified positioning using measuring instruments to determine reference points and compute layout dimensions.
• Inspected welded projects to verify alignment with blueprint specifications.
• Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
• Supervised Supervisor/Lead and offered specific recommendations to improve work quality.
• Assisted in recruiting, hiring and training of team members.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Maintained cleanliness and organization of 6S workspace, working closely with employees to systemize tasks.
• Delegated daily production tasks to employees, streamlining daily progress and efficiency.
• Managed daily operations of manufacturing & organization, orchestrating forward-thinking strategies to accomplish profit and expansion goals.
• Recognized and reported defective material and equipment to shift supervisor.
• Verified part numbers and placed parts in appropriate shipping containers.
• Made and revised set ups on test strands previously calibrated by other staff.
• Maintained counts and lifts, shifts and stocks materials and parts.

• CNC Mill and Burnishing division
• Canada, USA, Mexico Territory Coverage
• Traveled extensively.
• Initiates and coordinates development of action plans to penetrate new markets
• Provide timely feedback to management regarding activity, goals and performance
• Work with Engineering, Service, Contract Administration and management for each closed order or turnkey to ensure clarity exists for appropriate responsibility with accountability and follow-up
• Visit all product distributors and their customers for turnkey solutions
• Develop and maintain partner relationships with machine tool vendors and other third-party vendors
• Established relationships with existing customer base and created new customers
• Provided weekly forecasts on activities including all engineered based solutions under proposal for General
• Mills, Remington Guns, Honda Motors in US, and Canada
• Traveled extensively by ground and air visiting distributors and direct accounts in North America and Asia
• Organized new order processing for office that required engineering solutions
• Developed and established new opportunities and forecasts in machining and tooling
• Created new formats in order processing for research and engineering solutions for customer.
• Researched and engineered machining solutions for customers in CNC 5 axis and burnishing/gun drilling capabilities in manufacturing
• Provided solutions based on customer needs and requirements
• Presented and negotiated all pricing and scheduling of delivery of equipment to customers
• Extensive experience in all aspects of supplier relationship management
• Generating projects/prospecting
• Managing profitability
• Maintaining current customers’ future business while simultaneously expanding new customer business in accordance with stated sales goals
• Maintain electronic 30-60-90-day forecast
• Exceeded targets by building, directing and motivating high-performing sales team.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
• Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
• Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
• Remained responsive to changing targets by preparing monthly, quarterly and annual sales reports and forecasts.
• Liaised with marketing and product development departments to maintain brand consistency.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
• Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
• Conferred design and production departments on customer needs and preferences to stay on top of changing demands.
• Attended events, training seminars and manufacturer product showcases.
• Trained and developed exceptional sales leaders.
• Drafted comprehensive sales plans and approved budget expenditures to meet project goals.

• Established new relationships with existing customer base and created new opportunities
• Maintained accurate data on UCC filings on current market trend for machine sales and distribution
• Researched and engineered manufacturing solutions for customers
• Presented proposals by builder and distributor to customers in applications and engineering
• Presented and negotiated all pricing and scheduling of delivery of equipment
• Generating projects/prospecting
• Managing profitability
• Maintaining current customers’ future business while simultaneously expanding new customer business in accordance with stated sales goals
• Maintain electronic 30-60-90-day forecast

• Researched and engineered machining solutions by turnkey to customers in need of CNC solutions to reduce cost and increase capabilities
• Presented machine solutions and pricing to customers
• Negotiated all pricing and scheduling of delivery of equipment
• Established new relationships with existing customer base and created new opportunities
• Maintained accurate data on UCC filings on current market trend for machine sales and distribution
• Researched and engineered manufacturing solutions for customers
• Presented proposals by builder and distributor to customers in applications and engineering
• Generating projects/prospecting
• Managing profitability
• Maintaining current customers’ future business while simultaneously expanding new customer business in accordance with stated sales goals
• Maintain electronic 30-60-90-day forecast