Juan D. Valadez Herrera
Alexander,AR
Summary
Proven Assistant Manager at Cantina Cinco De Mayo #3, adept in customer service and complaint handling, significantly improved customer satisfaction. Demonstrated patience and empathy, excelling in fast-paced environments. Skilled in payment processing and maintaining high sanitation standards, showcasing a commitment to excellence and strong financial oversight without specific numerical mention.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cantina Cinco De Mayo #3
07.2024 - 10.2024
- Monitored cash intake and deposit records
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained a clean, safe, and organized store environment
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Strengthened communication skills through regular interactions with others.
- Worked effectively in fast-paced environments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Cashier and Hostess
Cantina Cinco De Mayo #2
02.2021 - 05.2024
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, and locate items.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with returns, refunds and resolving transaction issues.
- Greeted customers entering store and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
Education
High School Diploma -
Bryant High School
Bryant, AR05-2023
ASUTR, SCCTC
Benton, AR05-2023
Skills
- Customer Service
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Payment Processing
- Complaint Handling
- Refunds and exchanges
Certification
Medical Terminology
Body systems and diseases
Certified Nurse Assistant
Languages
English
Spanish
Timeline
Assistant Manager
Cantina Cinco De Mayo #3
07.2024 - 10.2024
Cashier and Hostess
Cantina Cinco De Mayo #2
02.2021 - 05.2024
Medical Terminology
Body systems and diseases
Certified Nurse Assistant
High School Diploma -
Bryant High School
ASUTR, SCCTC
Similar Profiles
Robert JOHNson IVRobert JOHNson IV
Server at Cinco De Mayo Mexican RestaurantServer at Cinco De Mayo Mexican Restaurant
Payton LaePayton Lae
Server at Cinco De MayoServer at Cinco De Mayo
Maria GarciaMaria Garcia
Server at Cinco De Mayo Mexican RestaurantServer at Cinco De Mayo Mexican Restaurant