Juan Daniel Alvarez Guevara
Hialeah
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Service Attendant
Chevron
03.2024 - Current
- Provided information about products and services to customers for informed decisions.
- Assisted customers with fueling vehicles and provided guidance on pump usage.
- Stocked shelves and organized merchandise, keeping products readily available for customers.
- Handled cash transactions and operated point-of-sale system for purchases.
- Monitored inventory levels and reported shortages to management for timely restocking.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Pumped gas for guests and took payments.
- Conducted regular inspections of fuel storage tanks to prevent possible accidents.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
Handyman Assistant
MCDO Home Services Group LLC
12.2022 - Current
- Performed minor wall repair, installed drywall and applied wallpaper.
- Removed and repaired carpet and wood flooring.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping and sanding.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Responded to maintenance requests in [Type] property with great speed and efficiency.
- Kept tool, material and equipment inventory updated.
Waiter
Los Verdes
08.2023 - 11.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new servers on restaurant policies and procedures.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Security Guard Officer
Miro Seguridad
09.2013 - 10.2022
- Monitored employee activities, confirming compliance with security regulations.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Reported irregularities such as fire and safety hazards to maintenance.
- Permitted entry with escort for approved persons into secure locations.
- Contacted law enforcement in case of unauthorized persons, documents and materials.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
- Identified violators and escorted departing personnel to guard against theft of property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Warned offenders about rule infractions and violations and verbally evicted violators from premises.
- Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
- Authorized entrance papers and granted or denied entrance to building.
- Performed deep searches and pat-downs to look for unauthorized materials and items such as weapons.
Education
High School Diploma -
Jose Maria Bravo Marquez
Medellin, Colombia04.2010
Skills
- Quality Procedures
- Project Deadlines
- Handling Procedures
- Facility Upkeep
- Customer Needs Assessments
- Operational Safety
- Customer Relations
- Verbal and Written Communication
- Heavy Labor
- Painting Preparation
- Safety and Sanitation
- Corporate Regulations
- Utilizing Power Tools
- Hazard Prevention
- Accurate Money Handling
- Table Preparation
Timeline
Service Attendant
Chevron
03.2024 - Current
Waiter
Los Verdes
08.2023 - 11.2023
Handyman Assistant
MCDO Home Services Group LLC
12.2022 - Current
Security Guard Officer
Miro Seguridad
09.2013 - 10.2022
High School Diploma -
Jose Maria Bravo Marquez
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