Juan Daniel Perez

• Assists in expanding company vendor pool, oversee timely corrections of violations issued from Municipalities

• Manage Special Projects and Capex jobs in Region

• Supervise Renovation Projects in Region

• Track all expenses and manage all contractors working in Region

• Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
• Collaborated closely with senior management on long-term strategic planning initiatives related to project
• Drafted reports summarizing progress made on projects for review by executive leadership team.
• Maintained records of all documents related to each project including specifications, change orders, invoices.
• Managed multiple projects with competing deadlines simultaneously.
• Built and established strong partnerships with teams, vendors and contractors.
• Conducted regular inspections of buildings and equipment to detect potential problems and determine necessary repairs.
• Development of maintenance staff, and training of fellow peers.
• Troubleshoot and repair all major components of our buildings.

• Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
• Replaced defective components or parts to but not limited to our boiler systems, water heaters, central air system and central exhaust.
• Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service or operation.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Prioritized and organized tasks to efficiently accomplish service goals while adhering to company vision.
• Planned and completed group projects, working smoothly with others.

• Assisted in developing budgets and monitored expenditures for materials and labor costs.
• Ensured all team members adhere to company policies and regulations.
• Scheduled and performed routine repairs on machinery, electrical systems, plumbing systems, HVAC systems.
• Provided technical advice and guidance to staff members for resolving difficult maintenance tasks.
• Reviewed work orders submitted by customers to determine necessary actions needed to be taken.
• Monitored inventory levels of parts required for repair jobs and placed orders when necessary.
• Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.

• Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals
• Increased hotel revenue, profits and market share through outside sales contracts and online sourcing
• Collaborated with maintenance and housekeeping to maintain a good work ethic and environment
• Verified that personal and payment information on guest accounts was accurate and complete
• Developed departmental objectives, work schedules, budgets and policies.

• Perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained
• Completion of the preventative maintenance checklist and completes minor repair work orders such as replacing ceiling tiles, light bulbs, fiberglass repair, electrical work, Ptac and A.c repair, lighting systems and makes minor repairs and/ or replacement
• Paint, sheetrock, and carpet repair as well as maintaining the outside grounds to company standards
• Repairing general plumbing systems and fixtures such as pipe lines, toilets and sinks, kitchen and laundry equipment
• Refurbishes furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors, windows and counters
• Responds quickly to guest requests in a friendly manner
• Follows up to ensure guest satisfaction
• Provides a professional image at all times through appearance and dress following the company policies and procedures.

• Accommodate hotel patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests
• Improved customer service ratings through collaborating with maintenance and housekeeping staff to assure guest satisfaction
• Recruited and trained all new members of the guest service team
• Check guests in and out verifying guests registration information and take any further information required, such as identification and period of stay and take cash or process credit cards.

• Running daily credit card transactions through a settlement process
• Recording daily room occupancy and rate totals
• Recording revenue totals for cash, checks, and credit card transactions
• Generating automated accounting reports for the manager's review
• Handling 3rd party reservations and ensuring proper processing
• Settling Corporate Accounts and sending reports to those entities for billing purposes
• Responding to Emergencies such as guest medical issues, criminal activities that require police, power outages, plumbing issues, guest issues, etc
• Maintaining the cleanliness of the Lobby & setting up breakfast
• Monitoring additional areas of the hotel (pool, fitness center, vending areas, parking lot, etc.)