Juan David Munoz
Oklahoma City,OK
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Supervisor
Locke Supply
01.2016 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
- Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
- Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
- Implemented strict quality control measures, reducing product damage and increasing customer satisfaction levels.
- Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
- Coordinated with transportation providers to ensure timely delivery of goods to customers while minimizing shipping costs.
- Monitored inventory levels closely, making proactive adjustments to prevent stockouts or overstock situations.
- Managed the day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
- Implemented employee cross-training programs which improved versatility and adaptability among team members.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Developed and implemented strategies to improve team productivity and efficiency.
Banquet Setup
Embassy Suites
01.2015 - 01.2016
- Setup banquets for a variety of events and party celebrations
- Setup and breakdown tables, chairs, stages and buffets
- Act as a server for events as well
Athletic Director Assistant
Southwestern Christian University
05.2014 - 05.2015
- Enhanced athletic programs by developing strategic plans and implementing effective policies.
- Raised team performance levels by providing ongoing coaching, training, and motivation to athletes.
- Boosted fundraising efforts for athletic department through targeted campaigns and community partnerships.
- Improved athlete retention rate by fostering a positive and inclusive team culture.
- Organized game schedules for all sport departments
Education
Bachelor of Arts - Sports Management And Marketing
Southwestern Christian University
Bethany, OK05.2017
Skills
- Inventory Control
- Staff Management
- Schedule Development
- Operations Management
Certification
Cherry Picker Lifts driving certificate - 8 years
Reach Truck Forklift driving certificate - 8 years
Stand Up Forklift driving certificate - 8 years
Powered Pallet Jack Forklift driving certificate - 8 years
Languages
Spanish
Full Professional
Timeline
Supervisor
Locke Supply
01.2016 - Current
Banquet Setup
Embassy Suites
01.2015 - 01.2016
Athletic Director Assistant
Southwestern Christian University
05.2014 - 05.2015
Bachelor of Arts - Sports Management And Marketing
Southwestern Christian University
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