Trainee
- Responded promptly to tenant requests regarding maintenance issues or other concerns.
- Ensured that all leases were signed properly according to company policies and procedures.
- Compiled detailed financial reports summarizing current occupancy levels, rental rates and other relevant data.
- Advised tenants on their rights and obligations under the terms of their respective leases.
- Maintained accurate records of all rental agreements and lease renewals.
- Managed customer relationships by providing exceptional service throughout the entire tenancy period.
- Performed regular walkthroughs of vacant units to ensure they are ready for showings.
- Developed marketing materials such as flyers, brochures, and advertisements to advertise available properties.
- Prepared monthly reports on vacancy rates, rental income, and other data related to leasing activity.
- Coordinated move-in and move-out activities with tenants including inspections of units before occupancy or after vacating.
- Processed applications for prospective tenants by verifying references and conducting background checks.
- Updated the property management software with changes in occupancy, rent payments and other tenant information.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.