Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Interests
Timeline
Generic
Juan Diego Lopez Espinosa

Juan Diego Lopez Espinosa

Corvallis,Oregon

Summary

Versatile and reliable professional with a rich background in volunteer and academic settings, including Oregon State University. Demonstrated excellence in problem-solving, technical proficiency in Excel, and exceptional communication skills. Proven track record of achieving significant improvements in student processing efficiency and mentorship outcomes, showcasing adaptability and a strong commitment to excellence. Fluency in three languages and valuable experience in interacting with diverse cultures.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Red Cross Volunteer

Red Cross
06.2019 - 08.2019

Company Overview: humanitarian organization dedicated to providing emergency assistance, disaster relief, and education globally. It offers medical aid, disaster response, and supports communities affected by conflict or crises, promoting health, safety, and human dignity.


Tasks and Achievements:


  • Assisted affected communities by providing first aid, emotional support, and essential supplies.
  • Participated in community outreach programs, promoting Red Cross initiatives and increasing public awareness of services offered.
  • Provided comfort and care for elders through timely assistance and compassionate support.
  • Collaborated with team members to assess needs and allocate resources effectively in emergency situations.

Facilities Services Assistant

University Housing and Dinning Services
10.2022 - 06.2023

Company Overview: University Housing and Dinning Services is an area inside OSU that is focused on the care and maintenance of dorms and dinning centers.


Task:

  • Vacuum Cleaner in McNary Hall
  • Clean the hallways


Achievements:

  • Organizational skills
  • Attention to details
  • Costumer service


Admissions Student Processing Assistant

Oregon State University
09.2023 - 06.2024

Company Overview: Office of Admissions is an area inside OSU that is focused on the process of evaluating, qualifying and admitting prospects students to Oregon State University.


Tasks:

  • Assess Prospective Students' Eligibility
  • Review, Organize, and Classify Academic Transcripts
  • Respond to Inquiries via Email
  • Verify and Calculate Subject Credits
  • Subject counting
  • Document and Maintain Records of Grades and Applicant Information
  • Provide Front Desk Assistance and Customer Service


Achievements:

  • Contributed to the achievement of company goals by consistently meeting or exceeding performance targets in processing tasks.
  • Reduced errors in document processing with thorough quality checks and attention to detail.
  • Managed large volumes of incoming information, accurately categorizing and routing documents for further action within specified timeframes.
  • Provided valuable support during peak periods, assisting coworkers with their workload as needed to maintain overall team productivity levels.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to document processing.
  • Learned about the use of multiple websites necessary for the functioning of the department.

Student Peer Mentor

Oregon State University
09.2023 - Current

Company Overview: Is a volunteering program of the College of business of Oregon State University that consists of students with more experience and time providing guidance to the new ones for them to have a nice and smooth adaptation process.


Tasks:

  • Offered emotional support during challenging times of transition or personal struggles experienced by mentees.
  • Facilitated group workshops on topics such as stress management, test-taking strategies, and goal setting, empowering students to succeed academically and personally.
  • Supported new student orientation efforts by providing information about on campus resources and services available to incoming freshmen.
  • Shared information about student life, academic offerings and healthy decision making with peer mentees.
  • Assisted students in identifying their strengths and weaknesses, helping them develop personalized learning plans.



Achievements:


  • Successfully supported new students, helping them build confidence and navigate the transition to college life effectively.
  • Empowered mentees to develop stress management techniques and test-taking strategies, contributing to a increase in mentee academic performance and retention rates.
  • Provided valuable guidance during orientation, leading to new students utilizing on-campus resources and services effectively within their first semester.
  • Promoted a sense of belonging and community among mentees by sharing relevant information about student life, healthy decision-making, and academic programs, fostering a culture of support and growth.
  • Developed leadership, communication, and interpersonal skills among experienced student mentors, preparing them for future professional and academic opportunities.


College of Business Peer Advisor

Oregon State University
09.2024 - Current

Company Overview: The Office of COB advising offers detailed academic support and guidance to College of Business students.


Tasks:

  • Collaborate with faculty and staff to address student concerns and ensure a positive business experience.
  • Assiste students to meet with their advisors in order to discuss academic matters.
  • Provide Front Desk Assistance and Customer Service
  • Assisting undergraduate students, faculty and the public, in person and via multiline phone reception, email and Zoom
  • Maintain advisor schedules through various applications which include Salesforce, Outlook, Bookings and BeaverHub
  • Answer questions regarding all programs within the COB.

Education

Intensive course - Intensive preparation for the national exam

Marco Institute
Bucaramanga, Colombia
03-2020

Marketing Club -

Oregon State University
Corvallis, OR

Honor College Student - Part of Honor College

Oregon State University
Corvallis, OR
10-2026

Marketing As A Major - College of Business

Oregon State University
Corvallis, OR
06-2026

Bachelor of Business Information Systems - College of Business

Oregon State University
Corvallis, OR
06-2026

Skills

  • Problem-Solving
  • Technical skills (Excel, Power Point, word)
  • Team Collaboration
  • Adaptability and Flexibility
  • Decision Making
  • Communication
  • Active Learning
  • Peer support
  • Cultural competence
  • Trilingual (English, Spanish, Italian)
  • Multitasking
  • Reliability

Certification

Red Cross Certificate of First Aid, 04/19, 07/19, Social Service Volunteer at Red Cross

Accomplishments

  • Student Excellence in High School, 02/19, 12/21
  • Student Excellence in INTO at OSU, 06/22, 09/22, Student Excellence in INTO program at OSU in summer term 2022

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
Italian
Elementary

Interests

Travel:

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Participating in cultural exchange programs and homestays
  • Food Tourism
  • Adventure Travel

Technology and Innovation:

  • Artificial Intelligence (AI) and Machine Learning

Physical Fitness and Wellness:

  • Gym Workouts
  • Dancing
  • Team Sports
  • Committed to improving personal fitness through regular participation in soccer

Timeline

College of Business Peer Advisor

Oregon State University
09.2024 - Current

Student Peer Mentor

Oregon State University
09.2023 - Current

Admissions Student Processing Assistant

Oregon State University
09.2023 - 06.2024

Facilities Services Assistant

University Housing and Dinning Services
10.2022 - 06.2023

Red Cross Volunteer

Red Cross
06.2019 - 08.2019

Intensive course - Intensive preparation for the national exam

Marco Institute

Marketing Club -

Oregon State University

Honor College Student - Part of Honor College

Oregon State University

Marketing As A Major - College of Business

Oregon State University

Bachelor of Business Information Systems - College of Business

Oregon State University
Juan Diego Lopez Espinosa