Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Juan Diego Urruela

Summary

Motivated and service-driven individual with hands-on experience in emergency response, water safety, and customer-focused roles. Known for calm leadership, clear communication, and strong teamwork under pressure. Brings compassion, reliability, and genuine passion to every environment, whether supporting a team, assisting the public, or responding to urgent situations.

Overview

3
3
years of professional experience
1
1
Certification

Work History

EMT-Basic Water Rescue

Protezione Civile A.M.N.I
Riva Del Garda
03.2023 - Current
  • Responded promptly to emergency calls and assessed patient conditions.
  • Administered basic life support and first aid to patients in critical situations.
  • Collaborated with medical personnel to ensure coordinated patient care during transport.
  • Maintained equipment readiness by performing regular checks and routine maintenance.
  • Participated in community outreach programs promoting health awareness and safety education.
  • Operated the emergency RIB with caution to keep patients, public, and first responders safe.

Barista

Fraglia Vela Riva
Riva Del Garda
09.2025 - 09.2025
  • Stepped in as a Barista after the resignation of the previous employee until a new person was hired.
  • Maintained cleanliness and organization of the coffee preparation area.
  • Assisted customers with menu selections and provided product recommendations.
  • Collaborated with team members to create a positive work environment.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Maintained calm demeanor during high-volume periods and special events.

Safety Officer

Fraglia Vela Riva, Circolo Vela Arco
Riva Del Garda
04.2024 - 08.2025
  • Worked only during sporting events (regattas).
  • Monitored safety protocols during events .
  • Collaborated with local authorities to enhance safety measures during events.
  • Engaged with guests to promote a secure and welcoming environment.
  • Responded to medical emergencies during sporting event.

Lifeguard

G&P Servizi
Riva Del Garda Italy
06.2023 - 08.2023
  • Responded quickly to emergencies and performed first aid as needed.
  • Collaborated with team members to ensure effective supervision during busy hours.
  • Enforced all safety regulations and posted rules for patrons.
  • Performed emergency rescues when necessary.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Used training and medical supplies to examine injured people and administer first aid.

Education

BS Finance And Economics -

Richmond American University London
London
01-2029

High School Diploma -

Culver Military Academy
Culver, IN
06-2025

Skills

  • Emergency response
  • Customer service
  • Safety protocols
  • Team collaboration
  • First aid administration
  • Health awareness promotion
  • Time management
  • Critical thinking
  • Problem-solving
  • Empathy and compassion
  • Multitasking and organization
  • Calm under pressure
  • Critical decision-making skills
  • Effective communication
  • Experience in leadership
  • Teamwork and collaboration

Certification

  • CPR certified
  • Lifeguard Certified

Languages

Spanish
Native/ Bilingual
Italian
Native/ Bilingual
English
Full Professional
German
Elementary

Timeline

Barista

Fraglia Vela Riva
09.2025 - 09.2025

Safety Officer

Fraglia Vela Riva, Circolo Vela Arco
04.2024 - 08.2025

Lifeguard

G&P Servizi
06.2023 - 08.2023

EMT-Basic Water Rescue

Protezione Civile A.M.N.I
03.2023 - Current

BS Finance And Economics -

Richmond American University London

High School Diploma -

Culver Military Academy