Juandria Barnett
Magee,MS
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Public Relations Assistant
State Of Mississippi
08.2023 - Current
- Provided exceptional customer service by promptly addressing client inquiries and concerns while maintaining a professional demeanor.
- Organized successful events and promotional activities to increase client visibility and generate positive media attention.
- Assisted in the creation of compelling marketing collateral such as brochures, newsletters, and website content to effectively communicate our mission and values.
- Improved customer satisfaction by delivering high-quality prints within tight deadlines.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
Constituent Services Representative
State Of Mississippi
12.2022 - 07.2023
- Coordinated efforts with other staff members to ensure consistent messaging and efficient service delivery for constituents.
- Managed caseload efficiently, ensuring timely resolution of constituent issues and concerns.
- Collaborated with local organizations to address community needs, creating meaningful partnerships.
- Educated constituents on available resources and support services, empowering them to make informed decisions.
- Enhanced visitor experience by providing informative and engaging guided tours.
Lab Clerk
SCRMC
01.2022 - 05.2022
- Maintained energy and enthusiasm in fast-paced environment.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Prepared variety of different written communications, reports and documents.
Childcare Provider
Happy Hearts Daycare
02.2021 - 01.2022
- Maintained effective schedule balance between rest periods, active play and instruction.
- Introduced children to educational games and activities to boost learning.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Kept areas clean, organized and stocked and sanitized surfaces and toys.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Provided one-on-one and peer group tutoring on core subjects for children aged 2 to 5.
Call Center Representative
T2 Tech Group
01.2020 - 02.2021
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Sought out extra training opportunities to enhance customer relationship management abilities.
- Educated customers on company systems, form completion and access to services.
- Assisted over 30 customers per day by answering questions and responding to inquiries
Education
Bachelor of Arts - Liberal Arts And General Studies
Mississippi Valley State University
Itta Bena, MSHigh School Diploma -
Heidelberg High School
Heidelberg, MS05.2019
Skills
- Multitasking Abilities
- Organization and Time Management
- Critical Thinking
- Social Media skills
- Data Entry
- Attention to Detail
- Flexible and Adaptable
- Active Listening
- Good Telephone Etiquette
- MS Office( Word, Excel , Powerpoint)
- Recordkeeping strengths
- Experience with diverse populations
- Lean principles knowledge
- 40 WPM
- Articulate and Well-spoken
Timeline
Public Relations Assistant
State Of Mississippi
08.2023 - Current
Constituent Services Representative
State Of Mississippi
12.2022 - 07.2023
Lab Clerk
SCRMC
01.2022 - 05.2022
Childcare Provider
Happy Hearts Daycare
02.2021 - 01.2022
Call Center Representative
T2 Tech Group
01.2020 - 02.2021
Bachelor of Arts - Liberal Arts And General Studies
Mississippi Valley State University
High School Diploma -
Heidelberg High School