Juan E. Dávila
Murfreesboro,TN
Overview
24
24
years of professional experience
Work History
General Assistant
Aldi Foods
Murfreesboro, Tennessee
10.2023 - Current
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted customers with selecting items and answering questions about products.
- helping customers register for department services; and soliciting feedback from customers about their online shopping experience.
Online Personal Shopper
Walmart
Murfreesboro, Tennessee
05.2022 - 09.2023
- Satisfied customers with quick, accurate service under tight deadlines.
- Fill customer orders by reviewing orders; locating; preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up
- Provided detailed product information to customers.
Project Coordinator
Brad Jobe, Inc.
New York, NY
06.2016 - 03.2020
- Coordinated with internal departments as well as external vendors to ensure successful completion of tasks.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Assisted project manager in drafting schedules and related documentation.
Customer Service Representative
British Airways
New York, NY
04.2013 - 12.2015
- Operate terminal ticketing, check-in and boarding software
- Aided consistently in translation services
- Follow protocol and documentation for Declaration processes on arriving and departing international flights, passengers and cargo.
Production Assistant
Bray Entertainment
New York, NY
08.2012 - 02.2013
- Organized itineraries, legal permits, release forms and location scouting
- Coordinated and performed general office tasks, such as filing, phones, mail, invoices, inventory of equipment and deliveries.
Server
Opryland Hotel
Murfreesboro, TN
12.2004 - 07.2012
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers, answered questions. Able to recommend specials to increase profit by maintaining knowledge of menu and prices.
Sales Representative
Façonnable
New York, NY
12.1999 - 10.2004
- Resolved straight-forward to moderately complex problems and issues with intermittent supervision
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
La Universidad Del Zulia, VE
Maracaibo, VESkills
Administrative Support
Report Generation/File organization
Fluent Spanish translation
Travel Arrangements
Report Generation/File organization
Relationship Building
Experience with social media channels such as Facebook and Twitter
LATAM experience Proficient in Microsoft Office, Printing, Protocol, Skype
Timeline
General Assistant
Aldi Foods
10.2023 - Current
Online Personal Shopper
Walmart
05.2022 - 09.2023
Project Coordinator
Brad Jobe, Inc.
06.2016 - 03.2020
Customer Service Representative
British Airways
04.2013 - 12.2015
Production Assistant
Bray Entertainment
08.2012 - 02.2013
Server
Opryland Hotel
12.2004 - 07.2012
Sales Representative
Façonnable
12.1999 - 10.2004
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
La Universidad Del Zulia, VE