Summary
Overview
Work History
Education
Skills
Timeline
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Juan E Vargas

Kingsville,TX

Summary

Goal-oriented manager with distinguished experience in industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

2
2
years of professional experience

Work History

Client Manager

Sonora Core Marketing
09.2022 - 12.2022
  • Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
  • Delegated tasks to existing support team members and used cloud-based tools to help solve complex business issues.
  • Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.

Sales Representative

Sonora Core Marketing
05.2022 - 12.2022
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Organized sales paperwork, presented proposals and finalized contracts.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Exceeded goals for new accounts in single sales cycle.

Assistant Manager

Dominos Pizza Inc.
05.2020 - 04.2021
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Customer Service Representative

Dominos Pizza Inc.
01.2020 - 03.2020
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

High School Diploma -

Mission Collegiate High School
Mission, TX
06.2021

Associate - Criminal Justice

South Texas College
Mcallen, TX
05.2021

Skills

  • Special Projects
  • Developing Methodologies
  • Constructive Feedback
  • Coaching Personnel
  • Team Oversight
  • Client Service
  • Daily Workflows
  • Strategy Development
  • Business Analytics

Timeline

Client Manager

Sonora Core Marketing
09.2022 - 12.2022

Sales Representative

Sonora Core Marketing
05.2022 - 12.2022

Assistant Manager

Dominos Pizza Inc.
05.2020 - 04.2021

Customer Service Representative

Dominos Pizza Inc.
01.2020 - 03.2020

High School Diploma -

Mission Collegiate High School

Associate - Criminal Justice

South Texas College

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Juan E Vargas