Summary
Overview
Work History
Education
Skills
Timeline
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Juanedda Walker

Procurement Specialist
Tucson,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated purchasing professional specializing in logistics coordination, vendor relations and inventory management. Organized and proactive with remarkable project management, communication and planning abilities. Detail-oriented professional promoting expertise in supply chain planning. Confident Procurement Specialist knowledgeable in managing vendor relations, tracking products and the methods needed to obtain the best pricing.

Overview

19
19
years of professional experience

Work History

Purchasing Manager

ACS INTERNATIONAL, LLC
07.2022 - 09.2023
  • Create, review, and process purchase orders
  • Maintain records of goods ordered and received
  • Negotiate prices and contracts with suppliers
  • Build and maintain excellent relationships with vendors
  • Select prospective vendors and negotiate contracts
  • Evaluate vendors based on quality, timeliness, and price
  • Schedules deliveries and ensures timely fulfillment of orders
  • Research and evaluates vendors to compare pricing and services
  • Expedite as required
  • Coordinate with fellow managers to monitor inventory and determine supply needs
  • Coordinate with lab personnel to ensure quality of procured items and address problems when they arise
  • Analyze trends in material consumption fluctuations and respond appropriately by increasing, reducing or requesting scheduling adjustments
  • Stays current with purchasing technology trends and oversees purchase and implementation, as necessary
  • Just in time planning using spreadsheets, reports and communication with production manager and team
  • Maintain records of required maintenance for machine parts and printers
  • Participate in biannual full inventories
  • Fine tune and further develop purchasing strategy based on trends and needs
  • Accounts Payable responsibilities - reconcile purchase orders with invoices, maintain credit card and reimbursement receipts for data entry
  • Identify correct general ledger account for data entry
  • Communicate and resolve any discrepancies with vendors
  • Assure all payables are entered before check writing activities by the controller
  • Assist with month end activities
  • Reconcile and mail checks to appropriate entity and file documentation
  • Collaborated with cross-functional teams to identify cost-saving opportunities in the supply chain.
  • Optimized inventory levels by implementing demand forecasting techniques and just-in-time purchasing strategies.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Established and maintained accurate records of purchases, pricing and payment terms.

Customer Service Representative

LEARNING A-Z
07.2020 - 07.2022
  • Answer busy phones
  • Assist customers through email, chat, and phone through completion
  • Teacher and Student rostering through CSV files
  • Seasonal Team Lead
  • Quote creation
  • Credit card line processing
  • Increased knowledge of CSI, Service Cloud, Microsoft Teams, Cisco Phone System, and Jabber
  • Assigned multiple projects outside of standard daily tasks
  • Suggested multiple processes changes that were implemented
  • Served on several committees including new product implementation and transition and a quarterly customer service meeting planning
  • Senior Customer Service Representative mentor and supervise team members
  • Continuing and increasing level of mentorship of co-workers and new hires in customer service
  • Create and escalate technical issues verified in products through Service Cloud
  • Assisted in supervision of team coverage on phones and chats
  • Proofreading and review of forms for use by the team as well as entries for company in the SharePoint intranet website for feedback
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Customer Service Representative

AEROTEK - Contract To Learning A-Z
07.2020 - 03.2021
  • Customer Service Full Time Remote
  • Answer busy phones
  • Assist customers through email and phone through completion
  • Teacher and Student rostering through CSV files
  • Team Lead Back Up
  • Credit card line back up when all employees were in mandatory meetings
  • Took on projects above standard seasonal representative
  • Quickly learned CSI, Service Cloud, Microsoft Teams, and Jabber
  • Assisted with Team Channels including VSC Migration team

Buyer

AEROTEK - Contract To World View
01.2020 - 04.2020
  • Customer Service
  • Work from home began in March 2020
  • Primarily responsible for supporting Manufacturing, Operations, and Company initiatives through the acquisition of materials/services, as well as diligent management of Purchase Orders throughout their life cycle
  • Additional responsibilities include proactively identifying supply gaps and proposing creative recovery solutions, as well as detailed communication with internal stakeholders regarding material/service status
  • Ability to thrive and adapt to change in a fast-paced environment
  • Ability to read 2D engineering diagrams for low-to-medium complexity designs
  • Understanding of basic manufacturing processes involved in common aerospace commodities
  • Collaborate with planning, engineering, warehouse, and vendors to assure just in time delivery of all commodities for multiple flight builds and launches
  • Create and manage Purchase Orders
  • Manage supplier performance in terms of delivery, cost, quality, and adherence to contractual requirements
  • Assist Procurement Management in the analysis of supplier quotes/proposals/qualifications
  • Work with Planners, Stockroom, and Accounting peers to resolve discrepancies and ensure smooth transactions from receiving through invoice payment
  • Monitor Kanban and daily changes in material requirements
  • Maintain daily spreadsheets including the creation of Pivot tables using Lookup and IF formulas.

Device Tracking and Logistics Manager

SYNCARDIA SYSTEMS, LLC
06.2018 - 12.2019
  • Customer Service
  • Location and delivery tracking of life saving devices globally
  • On-call 24 hours a day 7 days a week for urgent shipping, inventory, and research matters
  • Collaborate with Clinical Specialists, Regional Sales Managers, hospitals, and shipping personnel to assure on-time delivery and exchanges of devices and support systems
  • International collaboration for on time device delivery
  • NCR and CAPA investigations and dispositions of FDA controlled medical devices and their documentations.

Purchasing Specialist

FAXITRON BIOPTICS, LLC
10.2017 - 05.2018
  • Examine, select, order, and purchase at most favorable price merchandise consistent with quality, quantity, specification requirements, lead times, and other factors
  • Analyze price proposals, financial reports, and other data to determine reasonable prices
  • Prepare purchase orders, solicit bid proposals, and review requisitions for goods and services
  • Reconcile and authorize payment of invoices or return of merchandise
  • Interview vendors and visit suppliers' plants and distribution centers to examine and learn about products, services, and prices
  • Evaluate and monitor contract performance to ensure compliance with contractual obligations and to determine need for changes
  • Confer with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action
  • Negotiate, renegotiate, and administer contracts with suppliers, vendors, and other representatives
  • Proactively address changes affecting supply and demand, track market conditions, price trends, and futures markets
  • Reviewed and fulfilled engineering requisitions, including interpreting drawings, worked closely with the engineering group for specified commodity, equipment, products, or services to assure technical acceptability and compliance
  • Rectified ISO CAPA issued to the department for vendor maintenance process before my hiring to closure
  • Audited and maintained vendor records as established in ISO documentation and complied with all processes set forth by the Quality Manual.

Procurement Specialist

TUCSON UNIFIED SCHOOL DISTRICT, Food Service
05.2014 - 10.2017
  • Managed, trained, and supervised clerical staff
  • Helped train purchasing clerks and department manager with transition from Win Snap and Lawson to I Visions and One Source software
  • Created 'Desk Top Procedures' for training and implementation of new software
  • Conferred with sales and purchasing personnel to identify customer needs and preferences
  • Examined, selected, ordered, and purchased at the most favorable price merchandise consistent with quality, quantity, specification requirements, and other factors
  • Obtained and analyzed price proposals, financial reports, and other data to determine reasonable prices
  • Prepared purchase orders, solicit bid proposals, and review requisitions for goods and services
  • Reconciled and authorized payment of invoices or return of merchandise
  • Interviewed vendors and visited suppliers' plants and distribution centers to examine and learn about products, services, and prices
  • Ensured thorough compliance with applicable federal, state, and local laws and regulations
  • Evaluated and monitored contract performance to ensure compliance with contractual obligations and to determine need for changes
  • Conferred with staff, users, and vendors to discuss defective or unacceptable goods or services and determine corrective action
  • Negotiated, renegotiated, and administered contracts with suppliers, vendors, and other representatives complying with Public Procurement Codes
  • Proactively addressed changes affecting supply and demand, track market conditions, price trends, and futures markets
  • Served as part of the Implementation Team for two new software installations and rollouts district wide
  • Trouble-shot new software and instruct and assist teammates with utilizing new software and databases.

Buyer

AKER SOLUTIONS - Contract To Jacobs Engineering
07.2013 - 01.2014
  • Purchased materials and other goods, coordinated activities involved with procuring goods and services, such as raw materials, equipment, tools, parts, and supplies
  • Procured, expedited, monitored, and managed through multiple vendors Carbon steel, Rubber lined carbon steel, and stainless-steel spools
  • Reviewed and fulfilled engineering requisitions, worked closely with the engineering group for specified commodity, equipment, products, or services to assure technical acceptability and compliance
  • Interviewed and conferred with vendors to obtain product or service information, such as price, availability, and delivery schedule
  • Determined method of procurement, such as direct purchase or bid following client-driven protocol
  • Negotiated contracts within budgetary limitations and scope of authority
  • Discussed defective or unacceptable goods to determine the source of trouble and take corrective action
  • Presented, shared, and participated in Zero Tolerance safety topics at the beginning of each meeting.

Buyer

SUPPLYONE ARIZONA
07.2010 - 04.2013
  • Negotiated with multiple vendors for goods and services, achieving the best possible price, delivery, service guarantee, and payment terms based on a specific budget and schedule requirements
  • Examined bids, calculated costs, and selected the appropriate supplier
  • Closely monitored existing inventory to determine the correct quantity and timeframe to reorder
  • Ensured compliance with the Procedures for Producing Custom Product document
  • Developed new supply sources to substitute non-efficient vendors
  • Traced delinquent arrivals from the Purchase Orders
  • Championed environmental and safety regulations and acts compliance with US laws, adhered to safety and corporate guidelines on business ethics.

Buyer / Planner

ADECCO STAFFING- Contract To Dilas Laser Diode
02.2010 - 05.2010
  • Managed all purchasing activities for company, serving as the sole buyer and reporting directly to the Business Manager
  • Established and maintained purchasing department practices within ISO 9000 guidelines
  • Managed Purchase Requests database in Access
  • Requested quotes and negotiated contractual conditions with established vendors, evaluated and established new vendors both domestically and internationally
  • Maintained a record of all purchases and authorizations of purchases for each project
  • Liaised between vendors and shipping, receiving, and inspection departments to resolve issues of damage or error.

Associate Production Planner / Scheduler

ORBITAL SCIENCES
11.2004 - 08.2008
  • Solely owned the Orion Harness procurement planning process
  • Liaised with the procurement department assuring timeliness of placing purchase orders, monitored, and updated on vendor delivery proposals
  • Worked with vendors to establish timelines and costs and resolve issues of damage or error
  • Generated PBD books and maintained them throughout the build of part
  • Worked closely with CAM and Cognizant Engineer in placing urgent orders, reassessing part needs, and cost-effectiveness
  • Maintained and provided purchasing documentation for three audits.

Senior Document Control Technician

ORBITAL SCIENCES
07.2006 - 04.2007
  • Established the SDRL database for the Orion Project to meet NASA specifications as well as the procedures of Orbital’s documentation
  • Maintained SDRL Database for all non-star programs
  • Created training programs, including graphic presentation of SDRL database submissions for engineers and sub-contract administrators
  • Updated and maintained the CAR system for Data and Document Control Department.

Education

Some College - Logistics and Supply Chain Management

Pima Community College
Tucson, AZ

Skills

  • Effective Communication
  • Strategic Partnerships
  • Vendor Management
  • Sourcing Strategy
  • RFX Process
  • Contract Negotiations
  • SDRL Database
  • Market & Cost Analysis
  • Risk Management
  • Budgeting & Cost Saving
  • Compliance Assurance
  • Change Management Process
  • Development & Redesign
  • Team Leadership & Training
  • Cross-Group Collaborations
  • Multitasking & Prioritizing
  • Just in Time (JIT) Methodology
  • ISO 9000, QS 9000 Regulations
  • MS Office Suite, Advanced Excel, Google Drive, Horizon, One Source, Costpoint (Deltek) ERP, Lotus Notes, Impromptu, Microsoft365 (MRP), CSI, Service Cloud, Cisco Phone Systems, Jabber, Google Drive
  • Process Improvement
  • Kanban
  • Supply Chain
  • Six Sigma
  • Procurement
  • Lean
  • Logistics
  • Microsoft Office
  • Purchasing
  • Supervising experience

Timeline

Purchasing Manager

ACS INTERNATIONAL, LLC
07.2022 - 09.2023

Customer Service Representative

LEARNING A-Z
07.2020 - 07.2022

Customer Service Representative

AEROTEK - Contract To Learning A-Z
07.2020 - 03.2021

Buyer

AEROTEK - Contract To World View
01.2020 - 04.2020

Device Tracking and Logistics Manager

SYNCARDIA SYSTEMS, LLC
06.2018 - 12.2019

Purchasing Specialist

FAXITRON BIOPTICS, LLC
10.2017 - 05.2018

Procurement Specialist

TUCSON UNIFIED SCHOOL DISTRICT, Food Service
05.2014 - 10.2017

Buyer

AKER SOLUTIONS - Contract To Jacobs Engineering
07.2013 - 01.2014

Buyer

SUPPLYONE ARIZONA
07.2010 - 04.2013

Buyer / Planner

ADECCO STAFFING- Contract To Dilas Laser Diode
02.2010 - 05.2010

Senior Document Control Technician

ORBITAL SCIENCES
07.2006 - 04.2007

Associate Production Planner / Scheduler

ORBITAL SCIENCES
11.2004 - 08.2008

Some College - Logistics and Supply Chain Management

Pima Community College

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