Experienced Catering Server with history of providing top-notch customer service in high-volume event environments. Skilled at managing and executing a variety of event types, from corporate meetings to large weddings, ensuring all guests are served efficiently and courteously. Strong ability to multi-task and maintain professionalism under pressure, contributing to memorable and successful events.
Personable event coordinator bringing several years of expertise in highly-personalized event planning. Recognized for consistently building relationships with clients and leading teams to successfully execute events. Seasoned veteran at negotiating with vendors and venues to secure cost-effective services.
Detail-oriented Business Operations Manager adept in efficiently solving problems through proven analytical and conflict resolution skills. Offering several years of dedicated service working with successful organizations.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Vizion Productions
Miami
10.2024 - Current
Coordinate shipments and deliveries for production schedules at Vizion Productions.
Assisted in scheduling transportation logistics to meet project deadlines.
Communicated with vendors to arrange timely delivery of materials and equipment.
Organized documentation for shipping and receiving processes efficiently.
Responded quickly to customer inquiries about order status or changes in schedules.
Created reports on freight costs, delivery timelines, invoices and other related information.
Provided support in negotiating contracts with third-party providers regarding rates, services offered.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Explained proposed solutions to customers and management through oral presentations and written proposals.
Catering Server
Universal Studios
Orlando
11.2022 - Current
Facilitate high-volume catered events throughout resort, ensuring exceptional guest experiences for VIP functions, corporate gatherings, and major seasonal activations.
Execute comprehensive food and beverage service for major events, including Halloween Horror Nights, Mardi Gras, and private buyouts.
Recognized for professionalism, efficiency, and teamwork in fast-paced environments.
Assisted in training new team members in Universal's hospitality and service standards.
Collaborated with other staff members on duties assigned for each catered event.
Maintained cleanliness and organization of event spaces before, during, and after events.
Public Relations Member
The Floral Way
Orlando
04.2022 - Current
Managed relationships with media outlets to secure coverage for clients or company news stories.
Participated in brainstorming sessions focused on developing innovative strategies for enhancing visibility among target audiences.
Coordinated photo shoots with vendors to produce visuals that support PR campaigns.
Developed short- and long-term public relations strategies to improve organization's visibility.
Business Operations Manager
Capachos Bar & Grill
Casselberry
08.2019 - 11.2021
Assisted in coordinating daily operations and staff scheduling.
Supported inventory management by tracking supplies and placing orders.
Collaborated with team to ensure efficient customer service during peak hours.
Engaged with customers to answer questions and resolve issues promptly.
Participated in training new staff on operational procedures and service standards.
Monitored food safety protocols to ensure compliance with health regulations.
Managed company operations, providing first-class customer service and cost-effective management of resources while promoting revenue, profitability and production growth.
Worked closely with other departments to ensure smooth operations across the organization.
Maintained consistent dynamic atmosphere with enthusiasm and purpose to enhance customer experience and satisfaction.