Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Work Availability
Timeline
Juan Felipe Merchan Guzman

Juan Felipe Merchan Guzman

Orlando,FL
All progress takes place outside the comfort zone.
Michael John Bobak

Summary

Business Administrator, with Major in Strategic and Prospective Management, with a high proficiency of the English language. I have about 20 years of work experience in national and multinational companies in the service, oil & gas and pharmaceutical sectors, in the logistics, purchases and administrative areas. My responsibilities have been focused on the management and leadership of large work teams for the different organizational processes by virtue of compliance with the established strategic plan or proposed. I have clear knowledge for the logistics management of own and outsourced resources in the chain of supply, in the control of resources for operations, budget management for the development of activities in high-impact projects, and the ability to create synergy between the areas for the fulfillment of objectives in the short, medium and long term. I have experience in negotiation and development with national and international suppliers, technology purchases, tools for the development of operations, consumables, personal protection elements, fuels and own vehicles. Likewise, I have experience in closing negotiations with clients, controlling expenses, raising operating schemes, designing purchasing and logistics processes, and managing indicators, among others. Proficient in the use of SAP, integral auditor ISO 9001 - OHSAS 14001- 18001. Legal representative and member of the board of directors.

Overview

14
14
years of professional experience

Work History

General Manager

Master Química
Bogota, Colombia
10.2021 - 10.2022
  • I modify the organizational structure to a flatter and more collaborative model in accordance with the proposed strategic plan
  • I control, create and assign the sales plan and budget for the year 2022 14 billion pesos
  • I implement the change of the Enterprise Resource Planning (ERP) as the first project of great impact for the organization, with an investment of more than 60k usd
  • Modified the variable salary structure to a more aggressive compensation model based on commission within tables made by margin volume.
  • Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.

General Manager

M&V Services
Ciudad De Panama, Panama
01.2012 - 03.2020
  • Leading the control of the operation and the closing of the negotiations with the clients through the understanding of the service for its provision, designing the operation plan, defining medium and high cost resources, hiring and training of people, defining service level agreements and portfolio expansion in clients. In charge of a team of 11 direct and 110 indirect collaborators. Management of an approximate annual operating budget of USD 400M
  • With commercial management, the achievement of key contacts and the rigorous follow- ups, I coded the company as a provider of multimodal transport services in the 4 main shipping companies in Panama: MAERSK, MSC, MOL and HAPAG LLOYD
  • Through compliance in delivery times and a service without unforeseen events, I managed to consolidate the company as one of the most trusted companies for the provision of multimodal cargo transportation services among the 5 largest shipping companies in Panama.
  • I structured an operational work scheme for the Sport Line company that included a cleaning methodology by hours according to store traffic, generating savings of 13%, equivalent to USD 17,000 per year, for the client off.
  • I carried out the survey of the necessary procedures and processes and collected the pertinent documentation, obtaining pre-certification from Sheffer Consultores to begin the ISO 9001 certification process.
  • I designed and implemented a wellness program for employees that included incentive programs translated into points that generated benefits, achieving a sense of belonging and decreased turnover, especially in foreign employees.

Purchases and Logistics Director

LUPATECH OIL FIELD SERVICES
Bogota, Colombia
07.2008 - 11.2011
  • Controlling and auditing the administrative processes in the operation bases for oil fields in different parts of the country, through the designing of management manuals, the opening of all contracting of suppliers of goods and services for the development of operations in the field , responsible for heavy, air, light, food, hotel and fuel transportation contracts, as well as all direct and indirect purchases. Likewise, controlling and monitoring the use and management of the budget for purchases for the different areas of the organization and managing a budget for the logistics area of USD $ 3M. In charge of a team of 11 direct collaborators.
  • Collaborated with senior leadership to set long-term objectives for the company.
  • Developed policies and procedures to ensure compliance with corporate standards.
  • Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
  • I led the project for the construction and opening of the operating bases in the principal cities making the operation more efficient and generating greater profitability, with control and execution of a budget of over $ 500M USD.

Education

MASTERS’S DEGREE IN STRATEGIC AND PROSPECTIVE MANAGEMENT - STRATEGIC MANAGEMENT

Universidad Externado De Colombia, Bogota, Colombia
04.2009

BACHELOR'S DEGREE ADMINISTRACION DE EMPRESAS - BUSINESS ADMINISTRATION

Universidad De La Sabana, Bogota, Colombia
01.2003

Skills

  • Leader
  • Interpersonal Skills
  • Process Improvements
  • Administrative Skills
  • Operations Oversight
  • Employee Scheduling
  • Project Management
  • Process Automation
  • Supply Chain Management
  • Program Administration
  • Staff Management
  • Strategic planning
  • Key Performance Indicators
  • Operations management
  • Contract Management
  • Job inspections

Affiliations

  • Member, Alumni Association

Languages

English
Professional
Spanish
Native/ Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

General Manager - Master Química
10.2021 - 10.2022
General Manager - M&V Services
01.2012 - 03.2020
Purchases and Logistics Director - LUPATECH OIL FIELD SERVICES
07.2008 - 11.2011
Universidad Externado De Colombia - MASTERS’S DEGREE IN STRATEGIC AND PROSPECTIVE MANAGEMENT , STRATEGIC MANAGEMENT
Universidad De La Sabana - BACHELOR'S DEGREE ADMINISTRACION DE EMPRESAS, BUSINESS ADMINISTRATION

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Juan Felipe Merchan Guzman