Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Languages
CustomerServiceRepresentative
Juan Felipe Olaya Niño

Juan Felipe Olaya Niño

Gurnee,IL

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

4
4
years of professional experience

Work History

Brand Representative

Thrive Chicago
Vernon Hills, Illinois
01.2024 - 04.2024
  • Provided training sessions to new team members on branding best practices.
  • Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
  • Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
  • Increased sales and brand awareness through face-to-face marketing.
  • Promoted positive company image through superior customer service experiences.
  • Maintained a professional appearance and demeanor that reflects the brand's image.
  • Participated in team meetings to discuss strategies and share feedback from the field.
  • Tracked and reported on engagement metrics from promotional activities.

Digital Operations Intern

Kohl's
Menomonee Falls, Wisconsin
06.2022 - 08.2022
  • Built a Best Practice website for efficient resource availability using skills in UX Design.
  • Built a Training website for process implementation.
  • Oversaw the adaptation of a malfunctioning process in the online store.
  • Set specific goals for projects to measure progress and evaluate end results.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Residents Assistant

Marquette University
Milwaukee, WI
08.2020 - 05.2021
  • Organized events such as movie nights, game nights, study sessions.
  • Conducted regular room inspections to ensure safety regulations were being followed.
  • Performed administrative duties such as maintaining records, preparing reports, and filing paperwork.
  • Developed strategies for promoting an inclusive living environment through diversity initiatives.
  • Coordinated move-in, move-out processes for incoming, departing residents.
  • Monitored student behavior within residence hall and enforced University policies when necessary.
  • Responded to emergency situations and assisted with crisis management procedures.
  • Collaborated with other departments on campus to ensure a successful residential experience for all students.
  • Advised students on academic resources available at the university.
  • Provided guidance to students in transition or experiencing difficulty adjusting to college life.
  • Conducted regular rounds to keep residents and areas safe and secure.

Education

Bachelor of Science - Marketing

MARQUETTE UNIVERSITY
Milwaukee, WI
05.2023

Skills

  • SPSS
  • Tableau
  • Google Ads
  • Google Analytics
  • Problem-Solving
  • Microsoft Office Suite
  • Public Speaking
  • Spanish Fluency
  • Event Planning
  • Project Management
  • Marketing assistance
  • Time Management
  • Cross-Functional Teamwork

Timeline

Brand Representative

Thrive Chicago
01.2024 - 04.2024

Digital Operations Intern

Kohl's
06.2022 - 08.2022

Residents Assistant

Marquette University
08.2020 - 05.2021

Bachelor of Science - Marketing

MARQUETTE UNIVERSITY

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePaid time offHealthcare benefits

Languages

Spanish
Native language
French
Elementary (A2)
A2
Portuguese
Beginner
A1

Similar Profiles

CREATE PROFILE
Juan Felipe Olaya Niño