Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Juan Fernando Castro Caro

Software Developer
East Norriton,PA

Summary

Highly adaptable and motivated software developer with a strong background in DevOps and backend development. As a proactive member of the Support and Operations team for an iOS application, effectively managed incidents through onshore triaging and troubleshooting. With proficiency in various monitoring tools and software, swiftly expedited issue resolution with minimal impact. Well-versed in Agile methodology, hands-on experience in backend development, utilizing Java and Spring Boot to create robust RESTful APIs. Expertise extends to working with both relational (SQL) and non-relational (MongoDB) databases, ensuring efficient data management and retrieval. Passionate for delivering innovative solutions and continuously expanding skills in the dynamic realm of software development.

Overview

5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Technology Architect Senior Analyst

Accenture
Berwyn, PA
07.2021 - Current
  • Production Support and Operations team member of an iOS application built in Java and Spring Boot, performed various triaging and troubleshooting activities, successfully managing over 40 incidents from onshore locations.
  • Proactively monitored system performance using Kibana, Splunk, Grafana, Kafka, and Tableau, leveraging data visualization, query creation, and alert rule development to expedite issue resolution with minimal impact.
  • Collaborated closely with QA, development, and architects to address and resolve production issues.
  • Competent in Java programming language with a focus on back-end development and understanding on building RESTful APIs using Spring Boot

IT College Help Developer (Intern)

United States Liability Insurance Company
Wayne, PA
03.2020 - 05.2021
  • Worked with UX team on Front-End side of the Seamless UX project, built on Angular, delivering a brand-new online application portal to all users for commercial insurance products, implementing language support to the components and features, and resolving bugs
  • Worked on collaborative projects creating documentation based on research for the College Help team
  • Shadowed team members to learn new tasks and how to appropriately handle technical issues.

ITR Student Worker

Cabrini University
Radnor, PA
02.2020 - 04.2021
  • Worked on software and hardware troubleshooting across campus
  • Assisted professors on hardware troubleshooting in classrooms
  • Answered phone calls and assisted students/faculty at the front desk.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations

CSS Coach

Cabrini University
Radnor, PA
09.2020 - 04.2021
  • Provided tutoring on Spanish and CIS 120 to students 2 hours per week at the tutoring center
  • Worked at, Cabrini’s MRC (Math Resource Center) as a math tutor
  • Helped students with homework, projects, and studying for exams.

Student Fellow

Cabrini University
Radnor, PA
10.2018 - 05.2019
  • Acclimated first-year students to the college environment
  • Provided academic support to students out of classroom
  • Assisted instructor in preparing lectures for the College Success Seminar class.

Student Facilitator

PA Migrant Education Program
La Plume, PA
07.2018 - 07.2018
  • Student Facilitator of a one-week, Summer Camp
  • Involved in planning and organizing of activities with managers and staff
  • Guided students towards achieving successful STEM-related projects.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.

Education

Bachelor of Science - Computer Information Science

Cabrini University
Radnor, PA
08.2017 - 05.2021

Skills

    Java

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Certification

MongoDB SI Associate Certification

Hobbies

  • Playing and watching soccer
  • Bird watching
  • Running and hiking
  • Board games

Timeline

MongoDB SI Associate Certification

11-2022

Technology Architect Senior Analyst

Accenture
07.2021 - Current

CSS Coach

Cabrini University
09.2020 - 04.2021

IT College Help Developer (Intern)

United States Liability Insurance Company
03.2020 - 05.2021

ITR Student Worker

Cabrini University
02.2020 - 04.2021

Student Fellow

Cabrini University
10.2018 - 05.2019

Student Facilitator

PA Migrant Education Program
07.2018 - 07.2018

Bachelor of Science - Computer Information Science

Cabrini University
08.2017 - 05.2021

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Juan Fernando Castro CaroSoftware Developer