Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Juan Gabriel Rosas

Palmdale,CA

Summary

Driven individual with experience in Credit and Collections, Account Management, and Client relations. Looking for an organization where I can use my knowledge and skills to mitigate risk and minimizing bad debt by establishing intelligent collection processes, thus reducing DSO, increasing percent currency rate, and improve cash flow.

Overview

24
24
years of professional experience

Work History

Credit and Collections Supervisor

C.R. Laurence Co., Inc. (CRL)
03.2021 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Conduct account research and credit analysis
  • Verify credit history information, review and approve customer credit limits
  • Monitor customer credit worthiness and change status on customer master accordingly
  • Work with Attorneys and third party agencies to resolve and collect bad debt recoveries.
  • Prepare weekly meeting with Finance & General Managers to review AR and discuss new business
  • Prepared and delivered performance reviews of collection agents to support continuous improvement of department.

Credit Lead

Easton Diamond Sports, LLC.
04.2014 - 04.2020
  • Administered past due accounts and facilitated required decisions
  • Overseeing and managing accounts for Credit and Collections
  • Evaluated collection activities and modified as required
  • Developed and maintained efficient relationships with partners
  • Assisted staff and initiated changes to collection policies and procedures. Prepared and analyzed reports and recommended improvements.
  • Placed customer accounts on hold due to past due payments.
  • Performed credit reviews on corporations to assess financial conditions.

Credit Supervisor

Easton Baseball / Softball, LLC.
02.2001 - 03.2014
  • Supervised staff of collectors, monitoring phone calls and letters
  • Generated and mailed updated statements monthly
  • Processed demand letters / dunning letters
  • Oversaw daily posting of payments to customer accounts
  • Contacted customers to discuss late payments and options for remitting amounts due
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies
  • Facilitated successful internal and external audits through sound and thorough documentation
  • Accessed credit records to evaluate customer credit histories
  • Reconciled Customer statements and handled payment complaints or discrepancies
  • Researched accounts and completed due diligence to resolve collection problems
  • Contacted clients with past-due payments and actively monitored all payments due from clients

Education

Certificate in Computerized Accounting -

AmeriTech College
Van Nuys, CA
1993

High school Diploma - undefined

Skills

  • Managing
  • Credit and Collections
  • Accounts Receivable
  • Third-party collaboration
  • SAP ERP
  • Bilingual
  • Past due balance management
  • Strong in MS Access and Excel
  • Customer Relations
  • Payment processing
  • Account Reconciliation
  • Staff Management
  • Process Improvement

Additional Information

  • Authorized to work in the US for any employer
  • References available upon request

Timeline

Credit and Collections Supervisor

C.R. Laurence Co., Inc. (CRL)
03.2021 - Current

Credit Lead

Easton Diamond Sports, LLC.
04.2014 - 04.2020

Credit Supervisor

Easton Baseball / Softball, LLC.
02.2001 - 03.2014

Certificate in Computerized Accounting -

AmeriTech College

High school Diploma - undefined

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Juan Gabriel Rosas